Bert Smith Subaru Volkswagen

Staff was professional and accommodating. Quickly solved my problem and did a great job. The staff was knowledgeable and accommodating. Pricing was fair, and purchasing process was fast an Quickly solved my problem and did a great job. The staff was knowledgeable and accommodating. Pricing was fair, and purchasing process was fast and efficient. Follow- up experience with service dept was very favorable. I highly recommend this dealership. More

Extremely happy that I purchased my new Subaru CrossTrek from Bert Smith. Management and the sales staff were courteous and professional. I will recommend Bert Smith Subaru to all my family and friends. from Bert Smith. Management and the sales staff were courteous and professional. I will recommend Bert Smith Subaru to all my family and friends. More

Excellent sales experience. Tony Kritikos, who was my salesman was upfront on pricing and options. Finance Dept was equally as professional and did not pressure me into buying a Tony Kritikos, who was my salesman was upfront on pricing and options. Finance Dept was equally as professional and did not pressure me into buying added options i did not want. More

Loved everything about this dealership. new subaru forester purchased every 3 years since 2012 -2024 new subaru forester purchased every 3 years since 2012 -2024 More

We bought our Subaru in Pennsylvania from a fantastic dealer. When we moved to Florida, it was such a relief to find Bert Smith Subaru close by. Thanks to all the staff Brandon, Starr, Zach and all the e dealer. When we moved to Florida, it was such a relief to find Bert Smith Subaru close by. Thanks to all the staff Brandon, Starr, Zach and all the excellent service techs! More

Dealership agreed to purchase my trade in for $3k and told me they would write me a letter indicating so on letterhead. That was about a month ago. Since that time the sales rep (Cameron) has ghosted me told me they would write me a letter indicating so on letterhead. That was about a month ago. Since that time the sales rep (Cameron) has ghosted me after numerous calls, texts and emails. I went in in person last week and spoke to management. They told me that they would get back to me when Cameron got back the following day. Nothing, they are avoiding me because they have changed their minds. The lack of professionalism is amazing. Be careful when you go there, they will not honor their agreement. I will not be back. Shame on them. More

Very pleased with the attention to details from the salesperson Tony Kritikos, as well as the patience shown by him as I pondered three different vehicles. I'm happy with my choice, and very happy wit salesperson Tony Kritikos, as well as the patience shown by him as I pondered three different vehicles. I'm happy with my choice, and very happy with Bert Smith Subaru (sorry, Volkswagen!). More

My experience with Bert Smith was outstanding from end to end. Jennifer Huffner my sales associate was super. She was very knowledgeable and answered all my questions. Amira the Finance person made the lease end. Jennifer Huffner my sales associate was super. She was very knowledgeable and answered all my questions. Amira the Finance person made the lease arrangements as simple as possible. All in all Bert Smith was one of the best experiences I have ever had in buying a new car! More

Brian, The auto service manager is amazingly AWESOME! !!! Great Job!! He is very professional, super courteous, and super friendly nice gentleman!!! I've met all of them and they are all GREAT!!! Thank !!! Great Job!! He is very professional, super courteous, and super friendly nice gentleman!!! I've met all of them and they are all GREAT!!! Thank you as always, Patricia Leonard More

Kait is absolutely amazing! (Everyone we interacted at Bert Smith is, but Kait was our salesperson!) We ordered a BRZ and a Crosstrek. We actually live about an hour away, but c (Everyone we interacted at Bert Smith is, but Kait was our salesperson!) We ordered a BRZ and a Crosstrek. We actually live about an hour away, but chose Bert Smith Subaru because they donate to Southeastern Guide Dogs, who will be giving me a service dog. Kait helped me surprise my husband, who didn’t know we were going there to order cars, even coming in on her day off to make it happen. When arranging the surprise, I told her we were “a sure thing,” but hoped that wouldn’t stop us from getting a good deal. She promised to take good care of us, and proved she is a woman of her word! Her communication was excellent, keeping us informed every step of the way as we waited for our cars to be built, and ensured that our experience was perfect! I couldn’t have dreamed of a better experience. Having someone you can trust and count on throughout the process really does relieve so much stress that could easily arise from making a major purchase (or in our case, two!). We are over-the-moon happy! Thank you, Kait, for making our experience easy and fun! More