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Bert Smith Subaru Volkswagen

St. Petersburg, FL

4.8
197 Reviews

3333 38th Ave N

St. Petersburg, FL

33713

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197 Reviews of Bert Smith Subaru Volkswagen

July 20, 2009

I have had my pre-certified Z-4 in for service 2 times. After only 2 days, the convertible top did not even go down! I had numerous other problems that were listed, but not correct. One of the problems w More

by Kim Van
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
General Manager
March 31, 2009

Negotiated the price. Next day came with a check for the car. To my surprise, there was a new price (sales manager increased the price by $3,500). I walked out from the dealership with no car and have waste More

by Daniel29
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Perry
March 04, 2009

They are liars & cheats. Drive the extra 30 miles to have your car serviced by Reeves. Left over 5 voice mails for Ram, the Service Manager, & never got a reurn call. Had to drive to dealership myself to con More

by cch3908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ram & Ron
December 23, 2007

Absolutely dreadful customer service. A very rude and arrogant salesperson. Seemed completely uninterested in my business. Could not be bothered to answer the simplest question on pricing. Avoid this More

by TampaDriver
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ricky Braucht
November 20, 2007

I stopped doing business with the dealership last month, 5 years and 4 BMWs later,as have a few of my colleagues. Since Nadar the Service Manager resigned, they keep replacing one manager after another and More

by DrMike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
3
November 02, 2007

Worst customer service I have every experienced...on any product I have every owned in my 53 years. They had my car in for service for 31 days (took them 3 visits and 4 phone calls from me just to get a l More

by gjts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Schmidt
January 27, 2007

I ordered a 650i in October. It was nothing special, the only thing it had on it was an automatic transmission. I tracked it almost every week online and realized that the one that they had ordered was a ma More

by johncollins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich
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