Berglund Toyota

Unbelievable! I had viewed RAV4s online from 6 or 7 dealerships. I saw an LXE RAV4 on the Berglund Oak Ridge Toyota site that matched our requirements. I communicat I had viewed RAV4s online from 6 or 7 dealerships. I saw an LXE RAV4 on the Berglund Oak Ridge Toyota site that matched our requirements. I communicated with Jamey Arthur of my interest. When I arrived at the dealership the car had been sold. Though disappointed, I understood "the early bird gets the worm." However, before I could exit the showroom, Jamey informed me and my wife that he could find us a vehicle from another dealership and have it at Berglund the next day. No other dealership has ever suggested that kind of care and service. Not only did they give us a tremendous discount on a new car, but also a fair trade on our old RAV4. Long story short, Jamey did not disappoint. Not only was the RAV4 at the dealership to be picked up the next day, but Jamey walked us through all the gadgets on our new vehicle. Berglund did everything possible to win my business. We drove off the lot grateful for our Berglund encounter. More

Good, Kind People! Really appreciated the kind and patient service to help us get our beautiful new truck, which we love! Added some accessories post-purchase and the se Really appreciated the kind and patient service to help us get our beautiful new truck, which we love! Added some accessories post-purchase and the service department was awesome, too! More

10,000 Miles and Inspection The young lady in the service department was very helpful and friendly. The service department have completed all work on the vehicles that I have pur The young lady in the service department was very helpful and friendly. The service department have completed all work on the vehicles that I have purchased at Berglund in a timely manner and I have been very pleased. More

Bought a new car Justin was very helpful and professional. He was knowledgeable about the car I looked at and was able to negotiate with us. The process was easy and c Justin was very helpful and professional. He was knowledgeable about the car I looked at and was able to negotiate with us. The process was easy and convenient for me. More

Great customer service Very friendly and helpful staff. Very efficient and professional as well as very helpful with questions. Setting up the actual appointment was also ve Very friendly and helpful staff. Very efficient and professional as well as very helpful with questions. Setting up the actual appointment was also very smooth and helpful. More

25,000 mile service on my 2017 Tundra I have gotten five PM services on my Tundra from Berglund. The work is done in a timely manner and I get a nice understandable report when work is co I have gotten five PM services on my Tundra from Berglund. The work is done in a timely manner and I get a nice understandable report when work is complete. Employees are helpful and polite. More

Recall Service Check-in was a very pleasant experience, and service was completed very quickly. Steven was professional, courteous and delightful to converse with. H Check-in was a very pleasant experience, and service was completed very quickly. Steven was professional, courteous and delightful to converse with. He took time to address an additional concern of mine, unrelated to the service required. That is a rare quality these days, especially among the younger members of our country's workforce. More

Service and rotation Randy was awesome as well as the service and Debbie is always a pleasure to work with, and can't say enough good things about John Pollard Randy was awesome as well as the service and Debbie is always a pleasure to work with, and can't say enough good things about John Pollard More

AWESOME They are so AWESOME. I just love the way they treat me and the other customers that are there in the waiting room with me. They are so AWESOME. I just love the way they treat me and the other customers that are there in the waiting room with me. More

stress free and professional The purchasing process was the most enjoyable I have ever experienced. I have purchased 10 other Toyota vehicles in the past just to give you perspect The purchasing process was the most enjoyable I have ever experienced. I have purchased 10 other Toyota vehicles in the past just to give you perspective. The entire process was stress free and the staff was not pushy while being very professional. More