Berglund Toyota
Lynchburg, VA
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447 Reviews of Berglund Toyota
Quick turnaround on service Service was completed very quickly and advisor contacted with all suggested service to get my approval ahead if time. I would note that some custom Service was completed very quickly and advisor contacted with all suggested service to get my approval ahead if time. I would note that some customers checking out at the same time had personnel offer to locate their vehicle and this was not offered to me. I did not need their help, but felt this should be offered to all customers. More
prompt and excellent service The service was prompt and excellent. The service advisor was very friendly. I do not have anything else to say. I repeat that statement again. The service was prompt and excellent. The service advisor was very friendly. I do not have anything else to say. I repeat that statement again. More
Quick diagnosis and repair due to a nail in a tire! Originally thought loss of air was due to a valve stem issue, actually there was a nail in the tire thanks to the construction on our street! Originally thought loss of air was due to a valve stem issue, actually there was a nail in the tire thanks to the construction on our street! More
I always take my car to Berglund for maintenance They are friendly and do a great job. I don’t have to wait long and they always know about recalls etc. I use them for all maintenance They are friendly and do a great job. I don’t have to wait long and they always know about recalls etc. I use them for all maintenance More
Lengthy ,stressful and dishonest about condition of vehicle Truck was listed as damage free when was not damage free ,paperwork took way to long ,having to move locations was stressful when you have family that Truck was listed as damage free when was not damage free ,paperwork took way to long ,having to move locations was stressful when you have family that’s already tired of waiting More
recall fix for car It seems to be a good dealership, I have my vehicle repaired there when notices come out. I have had some warranty work done also. It seems to be a good dealership, I have my vehicle repaired there when notices come out. I have had some warranty work done also. More
Unbelievable! I had viewed RAV4s online from 6 or 7 dealerships. I saw an LXE RAV4 on the Berglund Oak Ridge Toyota site that matched our requirements. I communicat I had viewed RAV4s online from 6 or 7 dealerships. I saw an LXE RAV4 on the Berglund Oak Ridge Toyota site that matched our requirements. I communicated with Jamey Arthur of my interest. When I arrived at the dealership the car had been sold. Though disappointed, I understood "the early bird gets the worm." However, before I could exit the showroom, Jamey informed me and my wife that he could find us a vehicle from another dealership and have it at Berglund the next day. No other dealership has ever suggested that kind of care and service. Not only did they give us a tremendous discount on a new car, but also a fair trade on our old RAV4. Long story short, Jamey did not disappoint. Not only was the RAV4 at the dealership to be picked up the next day, but Jamey walked us through all the gadgets on our new vehicle. Berglund did everything possible to win my business. We drove off the lot grateful for our Berglund encounter. More
Good, Kind People! Really appreciated the kind and patient service to help us get our beautiful new truck, which we love! Added some accessories post-purchase and the se Really appreciated the kind and patient service to help us get our beautiful new truck, which we love! Added some accessories post-purchase and the service department was awesome, too! More
10,000 Miles and Inspection The young lady in the service department was very helpful and friendly. The service department have completed all work on the vehicles that I have pur The young lady in the service department was very helpful and friendly. The service department have completed all work on the vehicles that I have purchased at Berglund in a timely manner and I have been very pleased. More
Bought a new car Justin was very helpful and professional. He was knowledgeable about the car I looked at and was able to negotiate with us. The process was easy and c Justin was very helpful and professional. He was knowledgeable about the car I looked at and was able to negotiate with us. The process was easy and convenient for me. More