
Berglund Toyota
Lynchburg, VA
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451 Reviews of Berglund Toyota
All went well and Randy, as always, was great Good experience. Take care of Randy! Everything was taken care of in a timely manner. Randy communicated via text which works so much better than try Good experience. Take care of Randy! Everything was taken care of in a timely manner. Randy communicated via text which works so much better than trying to get me on the phone. More
State inspection The appointment took less than an hour while I waited with a cup of Starbucks coffee. Personnel were courteous and helpful. The only fault I find wi The appointment took less than an hour while I waited with a cup of Starbucks coffee. Personnel were courteous and helpful. The only fault I find with the service was with scheduling a service appointment. With the Honda dealer in town, my service record appears on their screen when they answer the call. I am greeted by name, and have no need to repeat that I am a regular customer. They already have my data at hand. I also do not have to answer formula questions. More
Personal and helpful. So far all my experiences with this dealership have been very helpful Debbie in service has made me feel I was important and they were interested in d So far all my experiences with this dealership have been very helpful Debbie in service has made me feel I was important and they were interested in doing what I needed. Very nice experience. More
it Worked They worked with me to find the car I wanted and to make the deal happen. All of the staff I worked with went out of their way to accommodate. They worked with me to find the car I wanted and to make the deal happen. All of the staff I worked with went out of their way to accommodate. More
Good but there could have been more. Really enjoyed talking with Mike and walking me through everything. Wish there could have been a way to get a discount for the car or warranty. Really enjoyed talking with Mike and walking me through everything. Wish there could have been a way to get a discount for the car or warranty. More
Tundra undercoating Great knowledge and staff very friendly This has a very nice waiting room very comfortable chairs and vending machines while you wait . Since I have a Great knowledge and staff very friendly This has a very nice waiting room very comfortable chairs and vending machines while you wait . Since I have a tundra I very rarely I need service only if I have a recall More
Friendly, pleasant experience. I had a rather pleasant buying experience. Never pressured, never hurried. I was actually treated like a priority rather than a enconvenience. Follow I had a rather pleasant buying experience. Never pressured, never hurried. I was actually treated like a priority rather than a enconvenience. Follow up with me has also been pleasant. More
Great buying experience Everyone at the dealership was friendly and helpful. Anika was available to answer all my questions via by phone, text, and in-person. She made sure m Everyone at the dealership was friendly and helpful. Anika was available to answer all my questions via by phone, text, and in-person. She made sure my buying experience went smooth. I’m very happy with my new vehicle. More
Service appointment for recall I had a service appointment for a recall repair. It took almost 3 weeks to get an appointment. The representative at check in was not friendly and I a I had a service appointment for a recall repair. It took almost 3 weeks to get an appointment. The representative at check in was not friendly and I am not sure if that was even the word. Did not call when repairs were completed as he promised. Overall dissatisfaction with customer service. More
Quick and convenient service! Just got my first oil change and tire rotation for my new 4Runner and Berglund Toyota was great! I dropped my car off, the shuttle took me home, and w Just got my first oil change and tire rotation for my new 4Runner and Berglund Toyota was great! I dropped my car off, the shuttle took me home, and within about 30 min I got a call that it was ready! Everyone was so friendly, especially Samantha who helped me and the shuttle driver. I plan to go here for any future oil changes, etc. Thanks! More