Berglund Toyota
Lynchburg, VA
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445 Reviews of Berglund Toyota
Friendly, pleasant experience. I had a rather pleasant buying experience. Never pressured, never hurried. I was actually treated like a priority rather than a enconvenience. Follow I had a rather pleasant buying experience. Never pressured, never hurried. I was actually treated like a priority rather than a enconvenience. Follow up with me has also been pleasant. More
Great buying experience Everyone at the dealership was friendly and helpful. Anika was available to answer all my questions via by phone, text, and in-person. She made sure m Everyone at the dealership was friendly and helpful. Anika was available to answer all my questions via by phone, text, and in-person. She made sure my buying experience went smooth. I’m very happy with my new vehicle. More
Service appointment for recall I had a service appointment for a recall repair. It took almost 3 weeks to get an appointment. The representative at check in was not friendly and I a I had a service appointment for a recall repair. It took almost 3 weeks to get an appointment. The representative at check in was not friendly and I am not sure if that was even the word. Did not call when repairs were completed as he promised. Overall dissatisfaction with customer service. More
Quick and convenient service! Just got my first oil change and tire rotation for my new 4Runner and Berglund Toyota was great! I dropped my car off, the shuttle took me home, and w Just got my first oil change and tire rotation for my new 4Runner and Berglund Toyota was great! I dropped my car off, the shuttle took me home, and within about 30 min I got a call that it was ready! Everyone was so friendly, especially Samantha who helped me and the shuttle driver. I plan to go here for any future oil changes, etc. Thanks! More
Great service We have purchased Toyota since 1985....We have purchased 4 cars from this dealer and have been very satisfied with all aspects of this dealership. We have purchased Toyota since 1985....We have purchased 4 cars from this dealer and have been very satisfied with all aspects of this dealership. More
Great service I brought my Jeep in thinking It was having a serious problem because 3 places had told me my battery was good and it might be electrical. It turned I brought my Jeep in thinking It was having a serious problem because 3 places had told me my battery was good and it might be electrical. It turned out to just be the battery...the service lady called me and informed me of all information prior to fixing it and then again once the job was complete...she made it so easy to approve and pay for the service over the phone and kept me from having to leave work to deal with it. Keep up the good work More
Dissatisfied I went in for my 15000 mile tire rotation and assorted checks. I knew I had one tire low on air but I didn't tell them. When checking out the assured I went in for my 15000 mile tire rotation and assorted checks. I knew I had one tire low on air but I didn't tell them. When checking out the assured me that they set all the tires at 35 psi. Ok good. When I got out to my truck to leave I checked the tire monitor on my dash and the tire pressure were at 27 28 28 and 30. When I got home I checked them with a gauge to confirm and they were all low. Simple job not done. I don't trust you. More
Bad workmanship After the oil change,,when I was driving home I smell burning oil. At first I thought it’s the smell for being in the shop. After driving around for a After the oil change,,when I was driving home I smell burning oil. At first I thought it’s the smell for being in the shop. After driving around for awhile the smell got worse. Opened up the hood I found out the oil cap is not on, oil is spilling everywhere.it’s a heck of time cleaning up! Mad as xxxx! More
A+ Sales Transaction Jamie and Sam were great salesmen! We didn’t feel pressured and they knew their vehicles. Both were very knowledgeable and willing to answer any quest Jamie and Sam were great salesmen! We didn’t feel pressured and they knew their vehicles. Both were very knowledgeable and willing to answer any questions we had. Very pleasant transaction. More
Great buying experience! Salesperson was courteous, good knowledge of the car and all the accessories. Staff went out of their way to find the particular color we wanted as Salesperson was courteous, good knowledge of the car and all the accessories. Staff went out of their way to find the particular color we wanted as well as accessories. I would recommend them to anyone looking for a new vehicle. More