Berglund Toyota

Dissatisfied I went in for my 15000 mile tire rotation and assorted checks. I knew I had one tire low on air but I didn't tell them. When checking out the assured I went in for my 15000 mile tire rotation and assorted checks. I knew I had one tire low on air but I didn't tell them. When checking out the assured me that they set all the tires at 35 psi. Ok good. When I got out to my truck to leave I checked the tire monitor on my dash and the tire pressure were at 27 28 28 and 30. When I got home I checked them with a gauge to confirm and they were all low. Simple job not done. I don't trust you. More

Bad workmanship After the oil change,,when I was driving home I smell burning oil. At first I thought it’s the smell for being in the shop. After driving around for a After the oil change,,when I was driving home I smell burning oil. At first I thought it’s the smell for being in the shop. After driving around for awhile the smell got worse. Opened up the hood I found out the oil cap is not on, oil is spilling everywhere.it’s a heck of time cleaning up! Mad as xxxx! More

They are always quick to get an appointment They are always on time with repairs and double checking to make sure they met your needs. They make sure you are kept informed how the repair is goin They are always on time with repairs and double checking to make sure they met your needs. They make sure you are kept informed how the repair is going More

Took great care of me 5000 mile check up: Less time than expected. Comfortable waiting area. My car seat was covered to keep it clean. Paper floor mat kept grease out. Only 5000 mile check up: Less time than expected. Comfortable waiting area. My car seat was covered to keep it clean. Paper floor mat kept grease out. Only thing that could make it better would be a sushi bar and gym! Or a car that never needs a check up. Then, when I called not an hour later, just after I got a 12 point buck with my front end, they walked me through what I needed to do to get my car repaired, after verifying I was ok and explaining the caution messages on the dash. More

Helpful salesmen This is my 5th car through Berglund Toyota. The staff is very helpful. I have dealt with Jamey Arthur 4 out of the 5 sales and he always has my best i This is my 5th car through Berglund Toyota. The staff is very helpful. I have dealt with Jamey Arthur 4 out of the 5 sales and he always has my best interest in mind. My brother is getting ready to trade in his truck and Berglund is where I will send him. More

New car purchase I did my homework & picked out the car I wanted to buy. The next day I came in to buy it. Justin was my sales guy. He provided excellent customer serv I did my homework & picked out the car I wanted to buy. The next day I came in to buy it. Justin was my sales guy. He provided excellent customer service throughout the process. He even spent an hour in the car explaining all the features and electronics before I drove away. It was SO helpful!!! The only thing about financing is that it takes ALL day even with excellent credit and no haggling. I didn’t even test drive the car! It took forever for them to let me know my monthly payment but I was asked to sign contracts before that info was given to me. I kept having to ask. I didn’t understand why it took all that time, and did not enjoy meeting with the financial guy. He was fine, but I didn’t feel like he was completely honest or forthcoming . I was at the dealer from 9:30am until 3:30pm. My overall experience was fine except for the waiting! Justin was very friendly and attentive. I do love my new RAV4 Hybrid! P.S. Toyota advertised 0% financing or $3000 off sticker. The 0% financing was quickly explained as being a bad idea and to take the discount. Somehow it sounded right but not really, and I was not convinced I did the right thing because my interest rate is 5.45% and that’ll end up being more than $3000 in the end. More

CALLINGME THE ONLY PROBLEM THAT I HAVE W/BERGLUND CUSTOMER SERVICE-WHEN I GIVE YOU WORK PHONE # TO CALL ME AND ASK NOT TO CALL ME AT HOME-PLS DO THAT-I WAS LEFT THE ONLY PROBLEM THAT I HAVE W/BERGLUND CUSTOMER SERVICE-WHEN I GIVE YOU WORK PHONE # TO CALL ME AND ASK NOT TO CALL ME AT HOME-PLS DO THAT-I WAS LEFT TWO MSG @ HOME. More

SERVICE very good service ,very good information he explain some of the service I could buy, after my service contract ran out.that after my 25000 mile check very good service ,very good information he explain some of the service I could buy, after my service contract ran out.that after my 25000 mile check up. More

Oil change and state inspection 45 minutes to have a 20,000 mile oil change and vehicle check up plus getting a state inspection done. Fantastic turn around time from drop off to p 45 minutes to have a 20,000 mile oil change and vehicle check up plus getting a state inspection done. Fantastic turn around time from drop off to pick up. More

Exceptional Service and Product Every request is given complete attention and every effort is made to accommodate my company as a valued customer. Prompt, Professional and Courteous. Every request is given complete attention and every effort is made to accommodate my company as a valued customer. Prompt, Professional and Courteous. Exactly what we need! More