Berglund Toyota
Lynchburg, VA
Filter Reviews by Keyword
By Type
445 Reviews of Berglund Toyota
Excellent Repeated Buying Experience John Pollard made the buying experience of my new 2019 Avalon great. He got me a great price for my Camry I traded in. I have been dealing with John f John Pollard made the buying experience of my new 2019 Avalon great. He got me a great price for my Camry I traded in. I have been dealing with John for years and he always gives us great service. He was able to give me all the information on my Avalon and stepped me through the setup on all the advanced features. Thanks to all who helped with my purchase. Tammie L. Ferrell More
Routine maintenance for my 07 Highlander. Purchased my 07 Highlander here and at almost 140K miles still running great. Service was efficient and done very timely. Service writer courteous Purchased my 07 Highlander here and at almost 140K miles still running great. Service was efficient and done very timely. Service writer courteous and helpful. Comfortable waiting room. More
Excellent! Randy was awesome! Went above and beyond to help me out! The amount of time and efficiency that was displayed was more than I could ask for. I will Randy was awesome! Went above and beyond to help me out! The amount of time and efficiency that was displayed was more than I could ask for. I will definitely recommend this employee and location in the future. More
Stress-free car buying experience Jamey made the entire car buying process efficient and stress-free. He was able to quickly secure the exact truck model I was looking for within 1 day Jamey made the entire car buying process efficient and stress-free. He was able to quickly secure the exact truck model I was looking for within 1 day. Negotiations were easy with no haggling. Once the purchase was complete, Jamey took time to thoroughly cover all of the features of the vehicle. Great experience! More
All went well and Randy, as always, was great Good experience. Take care of Randy! Everything was taken care of in a timely manner. Randy communicated via text which works so much better than try Good experience. Take care of Randy! Everything was taken care of in a timely manner. Randy communicated via text which works so much better than trying to get me on the phone. More
State inspection The appointment took less than an hour while I waited with a cup of Starbucks coffee. Personnel were courteous and helpful. The only fault I find wi The appointment took less than an hour while I waited with a cup of Starbucks coffee. Personnel were courteous and helpful. The only fault I find with the service was with scheduling a service appointment. With the Honda dealer in town, my service record appears on their screen when they answer the call. I am greeted by name, and have no need to repeat that I am a regular customer. They already have my data at hand. I also do not have to answer formula questions. More
Personal and helpful. So far all my experiences with this dealership have been very helpful Debbie in service has made me feel I was important and they were interested in d So far all my experiences with this dealership have been very helpful Debbie in service has made me feel I was important and they were interested in doing what I needed. Very nice experience. More
it Worked They worked with me to find the car I wanted and to make the deal happen. All of the staff I worked with went out of their way to accommodate. They worked with me to find the car I wanted and to make the deal happen. All of the staff I worked with went out of their way to accommodate. More
Good but there could have been more. Really enjoyed talking with Mike and walking me through everything. Wish there could have been a way to get a discount for the car or warranty. Really enjoyed talking with Mike and walking me through everything. Wish there could have been a way to get a discount for the car or warranty. More
Tundra undercoating Great knowledge and staff very friendly This has a very nice waiting room very comfortable chairs and vending machines while you wait . Since I have a Great knowledge and staff very friendly This has a very nice waiting room very comfortable chairs and vending machines while you wait . Since I have a tundra I very rarely I need service only if I have a recall More