
Berglund Toyota
Lynchburg, VA
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451 Reviews of Berglund Toyota
Great customer service and support Pleasant interaction. Checked for recalls that I wasn't aware I needed and corrected the problem in the same day of my visit. Randy was great. Pleasant interaction. Checked for recalls that I wasn't aware I needed and corrected the problem in the same day of my visit. Randy was great. More
Pleased from beginning to end My experience was pleasant from the beginning to the end. Friendly salesman and other staff easy to work with as well! Toyota fan for sure My experience was pleasant from the beginning to the end. Friendly salesman and other staff easy to work with as well! Toyota fan for sure More
Amazingly, got me wanting to come back for all my services Kristin handy was very knowledgeable and confident exceeding my expecations. Made me a Toyota customer. 5 star service always and professional. Will Kristin handy was very knowledgeable and confident exceeding my expecations. Made me a Toyota customer. 5 star service always and professional. Will spread the word. More
Unprofessional There was no professionalism at all during process.Dealt with several salesman's before final deal was made. They were not very friendly at all. There was no professionalism at all during process.Dealt with several salesman's before final deal was made. They were not very friendly at all. More
Really amazing service We drove all the way from Fredericksburg Va, 2hrs plus to come pick up a Ford 2017 Cherokee, they waited for us even past closing time to make we coul We drove all the way from Fredericksburg Va, 2hrs plus to come pick up a Ford 2017 Cherokee, they waited for us even past closing time to make we could pick it up. They made the process so easy, smooth and fast, everyone we encounted there was very friendly even though it was past closing time. MR. Statham our sales man was very awesome and friendly. He ensured we had everything in place to get the car we wanted most importantly he made sure to take his time with us for explanations. Funny story is we left a minor detail back at the location and they even drove the same amount of hours back to where we live to assist us. This was an awesome experience and they were very great. We will definitely recommend this dealership to those reading this. More
Such wonderful friendly service!! I recommend them to everyone. Friendliness and service can not be beat. In fact after I purchased, I had 2 friends and 2 family members buy cars t I recommend them to everyone. Friendliness and service can not be beat. In fact after I purchased, I had 2 friends and 2 family members buy cars there! And, I love the convenience of being able to book service appointments online. More
Re-call 2018 Tacoma, master cylinder Not only did the the re-call service but did the 5000 mile service for free. Didn't know about the 5000 mile service until they called me and said tha Not only did the the re-call service but did the 5000 mile service for free. Didn't know about the 5000 mile service until they called me and said that it would be for free. More
Great customer service Everyone is friendly, emphatic and understanding. Great atmosphere! John was very understanding and accommodating when it came to my budget and the ve Everyone is friendly, emphatic and understanding. Great atmosphere! John was very understanding and accommodating when it came to my budget and the vehicle i wanted. I am very satisfied with my first Toyata experience! More
Very professional and friendly knowledgeable answered my que Staff was very friendly, professional, knowledgeable, answered my questions and made my buying experience easy and enjoyable. John Pollard, Joyce who Staff was very friendly, professional, knowledgeable, answered my questions and made my buying experience easy and enjoyable. John Pollard, Joyce who did the paperwork, and Shawn Butler all were awesome. I enjoyed the time I spent with them. More
State inspection very easy Service writers are always very helpful and polite. Wait is not bad. Prices are always competitive. Have had o I'll l changes, state inspection and Service writers are always very helpful and polite. Wait is not bad. Prices are always competitive. Have had o I'll l changes, state inspection and new tires. More