Berglund Toyota

Really amazing service We drove all the way from Fredericksburg Va, 2hrs plus to come pick up a Ford 2017 Cherokee, they waited for us even past closing time to make we coul We drove all the way from Fredericksburg Va, 2hrs plus to come pick up a Ford 2017 Cherokee, they waited for us even past closing time to make we could pick it up. They made the process so easy, smooth and fast, everyone we encounted there was very friendly even though it was past closing time. MR. Statham our sales man was very awesome and friendly. He ensured we had everything in place to get the car we wanted most importantly he made sure to take his time with us for explanations. Funny story is we left a minor detail back at the location and they even drove the same amount of hours back to where we live to assist us. This was an awesome experience and they were very great. We will definitely recommend this dealership to those reading this. More

Re-call 2018 Tacoma, master cylinder Not only did the the re-call service but did the 5000 mile service for free. Didn't know about the 5000 mile service until they called me and said tha Not only did the the re-call service but did the 5000 mile service for free. Didn't know about the 5000 mile service until they called me and said that it would be for free. More

Great customer service Everyone is friendly, emphatic and understanding. Great atmosphere! John was very understanding and accommodating when it came to my budget and the ve Everyone is friendly, emphatic and understanding. Great atmosphere! John was very understanding and accommodating when it came to my budget and the vehicle i wanted. I am very satisfied with my first Toyata experience! More

Very professional and friendly knowledgeable answered my que Staff was very friendly, professional, knowledgeable, answered my questions and made my buying experience easy and enjoyable. John Pollard, Joyce who Staff was very friendly, professional, knowledgeable, answered my questions and made my buying experience easy and enjoyable. John Pollard, Joyce who did the paperwork, and Shawn Butler all were awesome. I enjoyed the time I spent with them. More

State inspection very easy Service writers are always very helpful and polite. Wait is not bad. Prices are always competitive. Have had o I'll l changes, state inspection and Service writers are always very helpful and polite. Wait is not bad. Prices are always competitive. Have had o I'll l changes, state inspection and new tires. More

Such wonderful friendly service!! I recommend them to everyone. Friendliness and service can not be beat. In fact after I purchased, I had 2 friends and 2 family members buy cars t I recommend them to everyone. Friendliness and service can not be beat. In fact after I purchased, I had 2 friends and 2 family members buy cars there! And, I love the convenience of being able to book service appointments online. More

Outstanding Service Rep! We had a great experience with this visit largely because your service rep did his job so skillfully. Kudos to Todd Kerrin--the kind, knowledgeable, c We had a great experience with this visit largely because your service rep did his job so skillfully. Kudos to Todd Kerrin--the kind, knowledgeable, customer-focused type of rep that any dealership would benefit to have in this position! We cannot say enough good about him! More

Maintenance check up Sales people friendly and helpful. Also service rep took time to explain certain features on the vehicle and answer our questions. Sales person came b Sales people friendly and helpful. Also service rep took time to explain certain features on the vehicle and answer our questions. Sales person came by to check on how we were doing. More

CV Axle Great job replacing front CV Axle. The Price was better than other places. Job time was good. Great service and very knowledgeable about the jo Great job replacing front CV Axle. The Price was better than other places. Job time was good. Great service and very knowledgeable about the job.I would recommend this service. More

Awesome I have a 2003 Highlander that was experiencing problems shifting out of park. I had taken it to my mechanic who claimed that the part needed was no lo I have a 2003 Highlander that was experiencing problems shifting out of park. I had taken it to my mechanic who claimed that the part needed was no longer available. I called and spoke with Debbie and we set up an appointment. The next day, my highlander was fixed. Debbie was courteous and very professional!!! More