Berglund Toyota
Lynchburg, VA
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447 Reviews of Berglund Toyota
Transmission Replacement The service team did a good job. First transmission had an issue so they had to get another one in. This caused us to be without the car for a month. The service team did a good job. First transmission had an issue so they had to get another one in. This caused us to be without the car for a month. In the end the job was done right and it is running great. More
Berglund is my Dealership. Hope it's yours too. I have purchased three cars from Berglund and their Sales and Service rate second to none. I highly recommend them. Our next purchase will most likely I have purchased three cars from Berglund and their Sales and Service rate second to none. I highly recommend them. Our next purchase will most likely be a Crossover. More
Speedy and efficient friendly experience Appointment was fast and friendly! Staff was super helpful! The service department was knowledgeable and efficient in informing me of my cars needs a Appointment was fast and friendly! Staff was super helpful! The service department was knowledgeable and efficient in informing me of my cars needs and with the work I requested at the service appointment. More
Quick friendly service. When we got our car we decided that we’d do Toyota dealer service and we have not been disappointed! Appreciated that appointment was in time. When we got our car we decided that we’d do Toyota dealer service and we have not been disappointed! Appreciated that appointment was in time. More
RECALL AIRBAGS For the 3rd time when my appointment was set up I was given a time, verified by email and when I arrive was told my apt was 30 min later. #2 I had a For the 3rd time when my appointment was set up I was given a time, verified by email and when I arrive was told my apt was 30 min later. #2 I had a recall and see on my invoice I had to pay $3.24 (I know it's not much) for shop supplies. It's not my fault my vehicle had a recall. When my Malibu had recalls I never had to oay anything. Usually I have no complaints and I'm sorry I have them now. More
10,000 mile service Service dept rep answered all my concerns. Wait less than what quoted as I had another appointment. I appreciate his knowledge and getting me in and o Service dept rep answered all my concerns. Wait less than what quoted as I had another appointment. I appreciate his knowledge and getting me in and out so I could make my appointment. Asset to his department. More
Great customer service and support Pleasant interaction. Checked for recalls that I wasn't aware I needed and corrected the problem in the same day of my visit. Randy was great. Pleasant interaction. Checked for recalls that I wasn't aware I needed and corrected the problem in the same day of my visit. Randy was great. More
Pleased from beginning to end My experience was pleasant from the beginning to the end. Friendly salesman and other staff easy to work with as well! Toyota fan for sure My experience was pleasant from the beginning to the end. Friendly salesman and other staff easy to work with as well! Toyota fan for sure More
Amazingly, got me wanting to come back for all my services Kristin handy was very knowledgeable and confident exceeding my expecations. Made me a Toyota customer. 5 star service always and professional. Will Kristin handy was very knowledgeable and confident exceeding my expecations. Made me a Toyota customer. 5 star service always and professional. Will spread the word. More
Unprofessional There was no professionalism at all during process.Dealt with several salesman's before final deal was made. They were not very friendly at all. There was no professionalism at all during process.Dealt with several salesman's before final deal was made. They were not very friendly at all. More