Berglund Toyota

Speedy and efficient friendly experience Appointment was fast and friendly! Staff was super helpful! The service department was knowledgeable and efficient in informing me of my cars needs a Appointment was fast and friendly! Staff was super helpful! The service department was knowledgeable and efficient in informing me of my cars needs and with the work I requested at the service appointment. More

Quick friendly service. When we got our car we decided that we’d do Toyota dealer service and we have not been disappointed! Appreciated that appointment was in time. When we got our car we decided that we’d do Toyota dealer service and we have not been disappointed! Appreciated that appointment was in time. More

RECALL AIRBAGS For the 3rd time when my appointment was set up I was given a time, verified by email and when I arrive was told my apt was 30 min later. #2 I had a For the 3rd time when my appointment was set up I was given a time, verified by email and when I arrive was told my apt was 30 min later. #2 I had a recall and see on my invoice I had to pay $3.24 (I know it's not much) for shop supplies. It's not my fault my vehicle had a recall. When my Malibu had recalls I never had to oay anything. Usually I have no complaints and I'm sorry I have them now. More

10,000 mile service Service dept rep answered all my concerns. Wait less than what quoted as I had another appointment. I appreciate his knowledge and getting me in and o Service dept rep answered all my concerns. Wait less than what quoted as I had another appointment. I appreciate his knowledge and getting me in and out so I could make my appointment. Asset to his department. More

Great customer service and support Pleasant interaction. Checked for recalls that I wasn't aware I needed and corrected the problem in the same day of my visit. Randy was great. Pleasant interaction. Checked for recalls that I wasn't aware I needed and corrected the problem in the same day of my visit. Randy was great. More

Pleased from beginning to end My experience was pleasant from the beginning to the end. Friendly salesman and other staff easy to work with as well! Toyota fan for sure My experience was pleasant from the beginning to the end. Friendly salesman and other staff easy to work with as well! Toyota fan for sure More

Amazingly, got me wanting to come back for all my services Kristin handy was very knowledgeable and confident exceeding my expecations. Made me a Toyota customer. 5 star service always and professional. Will Kristin handy was very knowledgeable and confident exceeding my expecations. Made me a Toyota customer. 5 star service always and professional. Will spread the word. More

Unprofessional There was no professionalism at all during process.Dealt with several salesman's before final deal was made. They were not very friendly at all. There was no professionalism at all during process.Dealt with several salesman's before final deal was made. They were not very friendly at all. More

Really amazing service We drove all the way from Fredericksburg Va, 2hrs plus to come pick up a Ford 2017 Cherokee, they waited for us even past closing time to make we coul We drove all the way from Fredericksburg Va, 2hrs plus to come pick up a Ford 2017 Cherokee, they waited for us even past closing time to make we could pick it up. They made the process so easy, smooth and fast, everyone we encounted there was very friendly even though it was past closing time. MR. Statham our sales man was very awesome and friendly. He ensured we had everything in place to get the car we wanted most importantly he made sure to take his time with us for explanations. Funny story is we left a minor detail back at the location and they even drove the same amount of hours back to where we live to assist us. This was an awesome experience and they were very great. We will definitely recommend this dealership to those reading this. More

Re-call 2018 Tacoma, master cylinder Not only did the the re-call service but did the 5000 mile service for free. Didn't know about the 5000 mile service until they called me and said tha Not only did the the re-call service but did the 5000 mile service for free. Didn't know about the 5000 mile service until they called me and said that it would be for free. More