Berglund Toyota
Lynchburg, VA
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447 Reviews of Berglund Toyota
Excellent service, friendly and knowledgeable I bought both my vehicles here because of their knowledgeable, caring staff. I like that they cover the seats and floors when working on the vehicles. I bought both my vehicles here because of their knowledgeable, caring staff. I like that they cover the seats and floors when working on the vehicles. Randy in service, explained everything, I asked about getting me out on time because I had a doctors appointment and I was finished with time to spare. I like dealing with Jayme Arthur because he knows my likes and is truthful and honest. More
Service provided in less time than anticipated. Was told it would be 2 hours and it was finished in 90 minutes. Staff was very helpful. provided in less time than anticipated. Was told it would be 2 hours and it was finished in 90 minutes. Staff was very helpful. More
excellent service Every one in the service dept.treated me very well and the service was excellent as always. I will be back in the future with both our cars Every one in the service dept.treated me very well and the service was excellent as always. I will be back in the future with both our cars More
Great Service for a Great Price. Really appreciated the coupon I recd in the mail and Free Car wash. Also appreciated the assistance from your team to go the ext for a Great Price. Really appreciated the coupon I recd in the mail and Free Car wash. Also appreciated the assistance from your team to go the extra mile in offering the shuttle svc. The only thing I would suggest is better customer svc via phone system. It takes a long time to speak to someone after the initial answer from the operator. After being transferred, many times I will receive a voicemail in which I rarely get a call back. More
Debbie was great about fitting me into a very busy Monday. As I said, Debbievwas so helpful about fitting me in on a very busy Monday schedule. I had s nail on tire and losing pressure. She was very professi As I said, Debbievwas so helpful about fitting me in on a very busy Monday schedule. I had s nail on tire and losing pressure. She was very professional and your people took care of me and did a great job. I always get good service there. Thank you More
Love our car, don't love the service dept We love our 2017 Toyota Highlander! John Fano was easy to work with. He answered questions directly and was very helpful. We don't love the service d We love our 2017 Toyota Highlander! John Fano was easy to work with. He answered questions directly and was very helpful. We don't love the service department. The schedulers may insist on separate times for routine service and a state inspection, they may insist on scheduling at inconvenient times. More than once I've had to take the car back for some (small) problem that should have been taken care of with the first appointment. This time they replaced the cabin filter, behind the glove department; now the glove department door won't stay closed. If it wasn't for the nitrogen-filled tires, I would have service done somewhere else. This should be a service review. I'm not sure why it appears to be only for sales. It's been over 2 years since we purchased our car. More
Outstanding Customer Service Exceptional professional staff. They listen to what I have to say. They are extremely thorough in the maintenance review. I always leave the servic Exceptional professional staff. They listen to what I have to say. They are extremely thorough in the maintenance review. I always leave the service department knowing exactly what is going on with my vehicle. More
Very good Want to thank Jamey for his help with purchasing a new car. He worked with me over the phone and texting.thank you for your help Want to thank Jamey for his help with purchasing a new car. He worked with me over the phone and texting.thank you for your help More
Wonderful They will do everything possible to take care of you !! My experience was a great one and I did give Geoff Garcia name to a friend. They will do everything possible to take care of you !! My experience was a great one and I did give Geoff Garcia name to a friend. More
Very Good Experience The employees showed a desire to get everything I needed done and completed the job in a very professional manner. I am a satisfied customer? The employees showed a desire to get everything I needed done and completed the job in a very professional manner. I am a satisfied customer? More