
Berglund Toyota
Lynchburg, VA
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451 Reviews of Berglund Toyota
Outstanding Service Rep! We had a great experience with this visit largely because your service rep did his job so skillfully. Kudos to Todd Kerrin--the kind, knowledgeable, c We had a great experience with this visit largely because your service rep did his job so skillfully. Kudos to Todd Kerrin--the kind, knowledgeable, customer-focused type of rep that any dealership would benefit to have in this position! We cannot say enough good about him! More
CV Axle Great job replacing front CV Axle. The Price was better than other places. Job time was good. Great service and very knowledgeable about the jo Great job replacing front CV Axle. The Price was better than other places. Job time was good. Great service and very knowledgeable about the job.I would recommend this service. More
Maintenance check up Sales people friendly and helpful. Also service rep took time to explain certain features on the vehicle and answer our questions. Sales person came b Sales people friendly and helpful. Also service rep took time to explain certain features on the vehicle and answer our questions. Sales person came by to check on how we were doing. More
Awesome I have a 2003 Highlander that was experiencing problems shifting out of park. I had taken it to my mechanic who claimed that the part needed was no lo I have a 2003 Highlander that was experiencing problems shifting out of park. I had taken it to my mechanic who claimed that the part needed was no longer available. I called and spoke with Debbie and we set up an appointment. The next day, my highlander was fixed. Debbie was courteous and very professional!!! More
Great Service for a Great Price. Really appreciated the coupon I recd in the mail and Free Car wash. Also appreciated the assistance from your team to go the ext for a Great Price. Really appreciated the coupon I recd in the mail and Free Car wash. Also appreciated the assistance from your team to go the extra mile in offering the shuttle svc. The only thing I would suggest is better customer svc via phone system. It takes a long time to speak to someone after the initial answer from the operator. After being transferred, many times I will receive a voicemail in which I rarely get a call back. More
Excellent service, friendly and knowledgeable I bought both my vehicles here because of their knowledgeable, caring staff. I like that they cover the seats and floors when working on the vehicles. I bought both my vehicles here because of their knowledgeable, caring staff. I like that they cover the seats and floors when working on the vehicles. Randy in service, explained everything, I asked about getting me out on time because I had a doctors appointment and I was finished with time to spare. I like dealing with Jayme Arthur because he knows my likes and is truthful and honest. More
Service provided in less time than anticipated. Was told it would be 2 hours and it was finished in 90 minutes. Staff was very helpful. provided in less time than anticipated. Was told it would be 2 hours and it was finished in 90 minutes. Staff was very helpful. More
excellent service Every one in the service dept.treated me very well and the service was excellent as always. I will be back in the future with both our cars Every one in the service dept.treated me very well and the service was excellent as always. I will be back in the future with both our cars More
Outstanding Customer Service Exceptional professional staff. They listen to what I have to say. They are extremely thorough in the maintenance review. I always leave the servic Exceptional professional staff. They listen to what I have to say. They are extremely thorough in the maintenance review. I always leave the service department knowing exactly what is going on with my vehicle. More
Very good Want to thank Jamey for his help with purchasing a new car. He worked with me over the phone and texting.thank you for your help Want to thank Jamey for his help with purchasing a new car. He worked with me over the phone and texting.thank you for your help More