Berglund Toyota

excellent service Every one in the service dept.treated me very well and the service was excellent as always. I will be back in the future with both our cars Every one in the service dept.treated me very well and the service was excellent as always. I will be back in the future with both our cars More

Great Service for a Great Price. Really appreciated the coupon I recd in the mail and Free Car wash. Also appreciated the assistance from your team to go the ext for a Great Price. Really appreciated the coupon I recd in the mail and Free Car wash. Also appreciated the assistance from your team to go the extra mile in offering the shuttle svc. The only thing I would suggest is better customer svc via phone system. It takes a long time to speak to someone after the initial answer from the operator. After being transferred, many times I will receive a voicemail in which I rarely get a call back. More

Debbie was great about fitting me into a very busy Monday. As I said, Debbievwas so helpful about fitting me in on a very busy Monday schedule. I had s nail on tire and losing pressure. She was very professi As I said, Debbievwas so helpful about fitting me in on a very busy Monday schedule. I had s nail on tire and losing pressure. She was very professional and your people took care of me and did a great job. I always get good service there. Thank you More

Love our car, don't love the service dept We love our 2017 Toyota Highlander! John Fano was easy to work with. He answered questions directly and was very helpful. We don't love the service d We love our 2017 Toyota Highlander! John Fano was easy to work with. He answered questions directly and was very helpful. We don't love the service department. The schedulers may insist on separate times for routine service and a state inspection, they may insist on scheduling at inconvenient times. More than once I've had to take the car back for some (small) problem that should have been taken care of with the first appointment. This time they replaced the cabin filter, behind the glove department; now the glove department door won't stay closed. If it wasn't for the nitrogen-filled tires, I would have service done somewhere else. This should be a service review. I'm not sure why it appears to be only for sales. It's been over 2 years since we purchased our car. More

Outstanding Customer Service Exceptional professional staff. They listen to what I have to say. They are extremely thorough in the maintenance review. I always leave the servic Exceptional professional staff. They listen to what I have to say. They are extremely thorough in the maintenance review. I always leave the service department knowing exactly what is going on with my vehicle. More

Very good Want to thank Jamey for his help with purchasing a new car. He worked with me over the phone and texting.thank you for your help Want to thank Jamey for his help with purchasing a new car. He worked with me over the phone and texting.thank you for your help More

Wonderful They will do everything possible to take care of you !! My experience was a great one and I did give Geoff Garcia name to a friend. They will do everything possible to take care of you !! My experience was a great one and I did give Geoff Garcia name to a friend. More

Very Good Experience The employees showed a desire to get everything I needed done and completed the job in a very professional manner. I am a satisfied customer? The employees showed a desire to get everything I needed done and completed the job in a very professional manner. I am a satisfied customer? More

great dealership and employees Working with Franklin Taylor is always a pleasure. He makes the sales experience so easy. explains everything so you can understand it . He knows ever Working with Franklin Taylor is always a pleasure. He makes the sales experience so easy. explains everything so you can understand it . He knows everything about the vehicles he sells and can help with any questions you might have. a very pleasant experience. More

I got charged $210.00 for this service. Which was bad enough I got charged $210.00 for this 30,000 mile service, which was bad enough, for what I thought was an oil chamge..then checked my checking two days late I got charged $210.00 for this 30,000 mile service, which was bad enough, for what I thought was an oil chamge..then checked my checking two days later only to find out I had been double charged...asked about complimentary car wash and was told that it was too cold. This was Saturday January 2nd in Lynchburg va. This was at 12 p.m. it was 43 then and the temp today was 65 ish... I am upset to say the least and I will not go back to the dealership any more for my maintenance. End of story. I do not/ and will never recommend this to anyone. More