Berglund Toyota

Bought used car Friendly Worked within the range I gave Helped find better car with in price range Wished was offered gap insurance for car through some one Friendly Worked within the range I gave Helped find better car with in price range Wished was offered gap insurance for car through some one More

A simple oil change to 1-1/2 hours How is is possible for an oil change to take 1-1/2 hours? This makes me question whether something else was done to my car. How is is possible for an oil change to take 1-1/2 hours? This makes me question whether something else was done to my car. More

Excellent. Great place to do business Excellent place. Very happy with all aspects. From the salesman, finance, service dept. I would highly recommend this place to do your next purchase. Excellent place. Very happy with all aspects. From the salesman, finance, service dept. I would highly recommend this place to do your next purchase. Or, your next service More

Excellent auto service offered on my first and second visits Excellent ctustomer service during visit. I appreciated the good environment. I will definitely recommend my friend your dealership to witness excelle Excellent ctustomer service during visit. I appreciated the good environment. I will definitely recommend my friend your dealership to witness excellent services. I thank everyone. More

Great service Debbie at Toyota was very quick to answer questions and it was great service. Did a great job on my truck and was honest about the work done on it. Debbie at Toyota was very quick to answer questions and it was great service. Did a great job on my truck and was honest about the work done on it. More

Exceptional Customer Service/Experience I cannot day enough great things about my experience (from start to finish) with John Fano. He was exceptionally friendly, helpful, and patient throug I cannot day enough great things about my experience (from start to finish) with John Fano. He was exceptionally friendly, helpful, and patient throughout my entire experience of leasing my beautiful new Highlander. He left little room for questions because of his thoroughness in explaining almost every aspect of every vehicle that I entertained. I am a long standing customer of Honda an have bought all three of my previous cars from the same salesman in my hometown of Westminster, MD. I honestly never thought I would find a salesman quite as patient, kind, and “not pushy” as my Honda salesman. I was proven wrong very quickly in dealing with John. I would absolutely send any of my family, friends, or coworkers to work with him without a doubt! More

A good day I have been having a very hard time since my husband passed in Jan. They made this a good day for me since it has been over 20 years since I purchase I have been having a very hard time since my husband passed in Jan. They made this a good day for me since it has been over 20 years since I purchased something by myself. Mr. Pollard is an excellent and sincere person. He helped me to relax and go through the process by myself. You have a wonderful employee in Mr. Pollard. More

Easy & Straightforward Justin and John made the purchase experience painless. We started out search online with Justin for a 2019 4Runner. When we came in to the dealershi Justin and John made the purchase experience painless. We started out search online with Justin for a 2019 4Runner. When we came in to the dealership Justin happened to be out with another customer. John gladly helped us while we were waiting for Justin to return. He answered all of our questions and even puked the vehicle up under an awning so that we would not get wet while looking due to it raining. We.could not have asked for a better experience. There was no ambiguity, straightforward answers from both gentlemen. Highly recommend both! More

Oil change Debbie vest at service is exceptional. Care for customer and his car is paramount. she is the epitome of customer service I am impressed with effici Debbie vest at service is exceptional. Care for customer and his car is paramount. she is the epitome of customer service I am impressed with efficiency of prompt service. More

Excellent service This is my second purchase from Berglund. Service in both sales and service departments have always been excellent. The quality of work is great and t This is my second purchase from Berglund. Service in both sales and service departments have always been excellent. The quality of work is great and they always follow up in a timely manner if there are any issues. More