Berglund Toyota

Respectful Staff Before going to Bergland, I had been to three other dealers and phone one other one. All but one person with whom I talked at those dealerships projec Before going to Bergland, I had been to three other dealers and phone one other one. All but one person with whom I talked at those dealerships projected an i’m-the-one-control- here attitude intended to knock the customer off balance. Everyone at Berglund projected integrity and honesty. More

Absolutely pleased with my overall experience. They’re a very friendly and professional working staff. My experience was handled in a very timely and professional manner. I love my 2019 Taco TRD S They’re a very friendly and professional working staff. My experience was handled in a very timely and professional manner. I love my 2019 Taco TRD Sport. More

Buying experience Excellent sales team would recommend to buy any vehicle here. They will beat price of any dealership. Got quotes on 2019 Highlander Limited Platinum f Excellent sales team would recommend to buy any vehicle here. They will beat price of any dealership. Got quotes on 2019 Highlander Limited Platinum from several dealerships no one beat Berglund Toyota’s price. More

SUV Seeker I was looking for a SUV in Richmond and wasn't able to find the right one at the right price. I visited the website offered by Bergland and did my sho I was looking for a SUV in Richmond and wasn't able to find the right one at the right price. I visited the website offered by Bergland and did my shopping online which made my buying experience easier and economical being that I lived out of town. With John's expertise in the car industry, talked me through the buying experience and even took his own pics and sent to me for a closer look. I was able to purchase the SUV of my dream! More

Awesome. John Fano was awesome. He was positive and professional through the entire process. Nick Kameno was also outstanding. Both made the purchase process John Fano was awesome. He was positive and professional through the entire process. Nick Kameno was also outstanding. Both made the purchase process and enjoyable one. To make you understand I hate going to dealerships and dealing with high pressure and negotiating. They were very low key and knew their aspects of the business. More

Toyota Sales Experience Jamey was totally amazing!!! He is a top salesman!!! Jamey was not pushy, knew answers to most questions and when he didn’t he asked. He made buying a Jamey was totally amazing!!! He is a top salesman!!! Jamey was not pushy, knew answers to most questions and when he didn’t he asked. He made buying a car enjoyable. More

Great experience through whole process Great experience good choices of cars. Variety of prices to choice from. Could have had a drink machine and or chip machine . Or offer something to d Great experience good choices of cars. Variety of prices to choice from. Could have had a drink machine and or chip machine . Or offer something to drink. Its a long wait rather process to purchase a car More

Customer service They were very nice and considerate. John Pollard goes above and beyond to make sure I’m takin care of. Thank you so much or your great service! They were very nice and considerate. John Pollard goes above and beyond to make sure I’m takin care of. Thank you so much or your great service! More

Love it! Berglund Toyota is wonderful. Gwen Watson and John Pollard are the best. I would recommend Berglund to anyone getting a new auto. The service departme Berglund Toyota is wonderful. Gwen Watson and John Pollard are the best. I would recommend Berglund to anyone getting a new auto. The service department is a pleasure to deal with. I wouldn’t go anywhere else but Berglund. More

Good to work wuth Went in on a Friday morning to look at a used vehicle. Came to agreement on a fair price. Some of the work with Finance took a bit longer than expecte Went in on a Friday morning to look at a used vehicle. Came to agreement on a fair price. Some of the work with Finance took a bit longer than expected but a capacity issue, not a people issue. Truck had an immediate mechanical issue after I drove off the lot. Salesman said leave it and I had it back repaired that day. More