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Berglund Toyota
Lynchburg, VA
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447 Reviews of Berglund Toyota
Excellent purchasing experience! This was my first car, the Bergland team was awesome!! So thankful for this great dealership. You are not just another transaction, you are family! This was my first car, the Bergland team was awesome!! So thankful for this great dealership. You are not just another transaction, you are family! More
Bad Business We traded a vehicle in on July 2nd, I placed a check into the sales managers hand to cover our new 2019 Hylander, we opted to transfer tags from our o We traded a vehicle in on July 2nd, I placed a check into the sales managers hand to cover our new 2019 Hylander, we opted to transfer tags from our old suv, on August the 19 we received our first & only call stating there was an issue with transferring the tags, the issue was resolved for the tags by myself on the following day, I called the salesman manager, I left a message to make him aware, no one returned our call, on August 22nd I personally went to inquire if they took care of the tags, they still had not sent them in, on sept 2nd the Bank we had the old vehicle financed with Called to report that the check for payoff on the vehicle was not received until August the 28th & that the remaining balance of $488 will go against our credit. This bank also reported speaking to Tabitha at Berglund on August 20th about not receiving pay from them and she gave a story of “the check from the credit union did not clear and she doesn’t know what happened”. Mind you not once did Berglund have the common decency to mention they had not paid the vehicle off yet or that the check supposedly did not clear. We have called, left a message for the Good morning! Love you all on yesterday, he did not return our call and we called again on today at 4pm to speak to the next in command.... she seemed not at all concerned and lacked internet or understanding. We have not received an explanation as of yet. I will not ever do business with again and I’d recommend that no one else does either...... once they have your money, you don’t matter and you end up getting the short xxxx stick More
Extremely pleased Excellent service from the time we pulled on the lot! It was 5 minutes until closing and Mr. Pollard was extremely nice, patient and helpful Excellent service from the time we pulled on the lot! It was 5 minutes until closing and Mr. Pollard was extremely nice, patient and helpful More
Great dealership and great deal! I had an awesome experience with Berglund Toyota when I purchased my new 4runner. This is my 4th 4runner and I couldn’t be happier with the customer s I had an awesome experience with Berglund Toyota when I purchased my new 4runner. This is my 4th 4runner and I couldn’t be happier with the customer service and speed of the transaction. I will continue to refer my friends and family to Berglund Toyota! Jamey was so easy to deal with and made things simple. Nicholas was super friendly and got me a great interest rate! More
Great service, verify satisfied, great facilities, easy to work with, very professional,service department is very professional and easy to work with. I wi service, verify satisfied, great facilities, easy to work with, very professional,service department is very professional and easy to work with. I will recommend to any friends who will be purchasing a new vehicle. More
Stay at home I used to think that to get the best deals I had to travel to the huge multi dealership stores. Not after working with Berglund Toyota. They gave me t I used to think that to get the best deals I had to travel to the huge multi dealership stores. Not after working with Berglund Toyota. They gave me the best deal and were easier to deal with all without the high pressure. More
Efficient, Knowedgable, & Friendly I had never heard anything good or bad about this dealership and decided to find out for myself. Josh quickly got me an estimate on my trade and worke I had never heard anything good or bad about this dealership and decided to find out for myself. Josh quickly got me an estimate on my trade and worked with me to negotiate the price on my new 4-Runner after I test drove it and absolutely loved it. Joyce was efficient and knowledgeable and made the finance and paperwork process seamless. I highly recommend working with Josh and Joyce. More
Efficient Sam the salesman was very pleasant and easy to work with. Robin was also. Very nice waiting area. Very pleased with all areas we dealt with. Sam the salesman was very pleasant and easy to work with. Robin was also. Very nice waiting area. Very pleased with all areas we dealt with. More
excellent Statham was great ,effecient and spot on ,as well as the lady doing the fianance, even in the delay of a minor repair Statham helped with a loaner car Statham was great ,effecient and spot on ,as well as the lady doing the fianance, even in the delay of a minor repair Statham helped with a loaner car and the transaction was very accomadating and courtious . Sincerely Reginald More
Purchasing new Toyota 4Runner I worked with Sam in purchasing my dream car, a Toyota 4Runner that I have wanted for years. He was very kind, respectful, and knowledgeable about the I worked with Sam in purchasing my dream car, a Toyota 4Runner that I have wanted for years. He was very kind, respectful, and knowledgeable about the vehicle and made the experience a very pleasant one. Everyone at the facility was kind and welcoming and I would recommend my family and friends to buy their next vehicle from berglund. More