Berglund Luxury Roanoke

Helpful and knowledgable. Worked with me for pricing and ordering. Love the Volvo car and all the bells and whistles which Marselle spent extra time reviewing. ordering. Love the Volvo car and all the bells and whistles which Marselle spent extra time reviewing. More

Dean was quick and very patient with my kids and wife.We were the almost at 5 pm on a Saturday and he stayed overtime for us were the almost at 5 pm on a Saturday and he stayed overtime for us More

Jim was incredible in helping me get into my first (of many) Range Rovers. His thoroughness, respectfulness, knowledge, understanding, and trust have were absolutely second to none. In all honesty, many) Range Rovers. His thoroughness, respectfulness, knowledge, understanding, and trust have were absolutely second to none. In all honesty, I may not have pulled the trigger on this beautiful car I love if it weren't for Jim's approach of making SURE it was the car for me. After a couple solid days of searching, and test driving, Jim completely gave me his time and made no attempts to push me. As a past car salesman, I would have to say Jim did a picture perfect job and has truly made me a customer for life. Thank you so much Jim and Crossroads! Adam Linkenauger More

We had a great experience with Crossroads Volvo. Jessica Moore, our sales person and Cecil Morgan, Sales Manager were very professional and pleasant. The Finance Manager was also very pleasant and professi Moore, our sales person and Cecil Morgan, Sales Manager were very professional and pleasant. The Finance Manager was also very pleasant and professional. This was the best experience I have ever had in purchasing a vehicle. More

I stopped at Crossroads just to check out their inventory. When Crossroads pulled the carfax on the car which I owned at the time, I found out it had been in an accident suffering from structural d inventory. When Crossroads pulled the carfax on the car which I owned at the time, I found out it had been in an accident suffering from structural damage 6 months before I bought it. After speaking with the sales man for several minutes, the manager let me take the Infiniti for the night on dealer tags to ensure my safety in his car. When I returned the next day they did not pressure me into buying their car just reassured me that I needed a safer car than I was in at the time. They explained to me that if I felt the Infiniti wasnt right for me that was perfectly fine, and that they would be more than happy to find me a car somewhere else that met my needs. I ended up buying the Infiniti from them even though they were a little out of my price range. Paying more money a month for a car which I know I'm safe in, and knowing that they are honest people is deffinitely worth it. More

My experience purchasing a vehicle at Crossroads of Lynchburg was truly a pleasant one. The process was smooth and my salesperson, Jeff Fleenor, was great to work with. He was quick in offering us assi Lynchburg was truly a pleasant one. The process was smooth and my salesperson, Jeff Fleenor, was great to work with. He was quick in offering us assistance upon our arrival in the parking lot and remained helpful through the end of the process. He had a polite sense of humor which made the experience more comfortable and enjoyable. I would definitely consider Crossroads of Lynchburg for any future needs. More

Outstanding dealership and personnel, would buy my next new car there in a heartbeat. Jim has followed through is a professional manner and not in the typical pestering way many car dealers do. Made a frie new car there in a heartbeat. Jim has followed through is a professional manner and not in the typical pestering way many car dealers do. Made a friend and bought a great car to boot. More

I had great service upon entering the dealership, meeting Jeff, looking at and test driving a 2009 Volvo XC90. I feel that I should have had recieved a better price on my trade in, or a better deal on the XC Jeff, looking at and test driving a 2009 Volvo XC90. I feel that I should have had recieved a better price on my trade in, or a better deal on the XC90. My wife liked this Volvo. so with the price being OK (I didn't think it was a great deal) I bought it. Thank You, M.C.Perry More

Purchasing a new Volvo at CrossRoads was the best car buying experience I have ever had. Mr. Culpepper is a superb sales consultant. He is kind, friendly and honest. He does not pressure the buyer and buying experience I have ever had. Mr. Culpepper is a superb sales consultant. He is kind, friendly and honest. He does not pressure the buyer and he does what he says. He told me he would make me a good offer. He did. Once the buying process was put into play, all other associates at CrossRoads that I dealt with were kind, professional and easy to work with. This was especially the case with the manager Cecil. The after purchase follow-up has also been excellent. I would highly recommend this dealership and I highly recommend you ask to talk to Marselle Culpepper when looking for a vehicle. More

Very pleasant, helpful, applied no pressure provided a large amount of information. I test drove 2 cars. We agreed upon an attractive price and terms. So I purchased a 2011 Jaguar XK. I am very pleased wi large amount of information. I test drove 2 cars. We agreed upon an attractive price and terms. So I purchased a 2011 Jaguar XK. I am very pleased with the car and the experience. More