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Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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517 Reviews of Berglund Chevrolet Buick

April 07, 2020

REAL GOOD OK I LIKE BERGLUND PAIGE IS A GOOD GUY VERY EFFICIENT AND COURTEOUS HE KNEW WHAT I LIKE I ALWAY DEAL WITH BERGLUND GREETING WAS WELCOME EVERY ONE THE More

by gloarmsam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Paige, Aaron Durst, Charlie Hatcher
Apr 08, 2020 -

Berglund Chevrolet Buick responded

Thank you for the feedback! We are happy to hear about your positive experience at Berglund Chevrolet Buick, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Berglund Chevrolet Buick Team

April 07, 2020

They had me sign papers and I thought the deal was done. They called me the next day and said I had to sign more paper work. This new paperwork raised my interest rate and my payments. They also put on a $2 More

by christiancmartin1999
Recommend Dealer
No
Employees Worked With
Aaron Durst, John Whitman
Apr 20, 2020 -

Berglund Chevrolet Buick responded

Christian, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Berglund Chevrolet Buick Team

April 07, 2020

Jeff Parker was an amazing salesperson, and walked us through the process quickly and efficiently. The finance process was also quick and easy. We are so grateful for the service we received and we love More

by holtonjackie
Recommend Dealer
Yes
Employees Worked With
Jeff Parker, Peter Stratton
Apr 08, 2020 -

Berglund Chevrolet Buick responded

Jackie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Berglund Chevrolet Buick Team

April 07, 2020

I was very impressed thanks I don’t remember every one involved with the sale of my car but everything was excellent continue the great work More

by eyre.dean
Recommend Dealer
Yes
Employees Worked With
Clifton Paige, Jeff Fisher, Peter Stratton , Tracy Thacker, Aaron Durst, Al Lombardo, Howard Finnicum, Damon Bailey
Apr 08, 2020 -

Berglund Chevrolet Buick responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or message us if there is anything else we can do to help you. Sincerely, The Berglund Chevrolet Buick Team

April 07, 2020

Berglund always treats me well. I enjoy the friendly smiles every time I come in for service. I would highly recommend them to anyone looking for service or repairs. More

by meador267
Recommend Dealer
Yes
Employees Worked With
Don Fitzgerald, Marvin Brown
Apr 08, 2020 -

Berglund Chevrolet Buick responded

Thank you for the feedback! We are happy to hear about your positive experience at Berglund Chevrolet Buick, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Berglund Chevrolet Buick Team

April 06, 2020

Definitely one of the best experience I had so far buying a car I would recommend Berglund Chevrolet to my friends and family I’ll definitely come back when I need another car More

by Bryantdavissr
Recommend Dealer
Yes
Employees Worked With
John Whitman
Apr 08, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Berglund Chevrolet Buick Team

April 04, 2020

Very efficient and courteous. Didnt have to wait long which was great. Everyone was very friendly and offered to help and mafe sure we was taken care of More

by gillispiechristy50
Recommend Dealer
Yes
Employees Worked With
Josh Schelling
Apr 08, 2020 -

Berglund Chevrolet Buick responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Berglund Chevrolet Buick Team

April 03, 2020

Fantastic once again. Never disappoints. Billy, Keenan and Mike are great to work with. Always seem to make it work for me even when staff is short. More

by CANNENTINC
Recommend Dealer
Yes
Employees Worked With
Billy Ross
Apr 08, 2020 -

Berglund Chevrolet Buick responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, The Berglund Chevrolet Buick Team

April 01, 2020

The dealership worked hard to get me into the truck we wanted. It was a friendly team environment where everyone seemed to work together and make sure I was taken care of while I was there! More

by bvp744
Recommend Dealer
Yes
Employees Worked With
While didn’t work with Ron he made it a point to be friendly and make sure we were taken care of. He played and talked with my son!, Joe Gallamore, Aaron Durst, John Whitman, Al Lombardo
Apr 08, 2020 -

Berglund Chevrolet Buick responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, The Berglund Chevrolet Buick Team

March 28, 2020

excellent service in completing inspection in a timely manne excellent service sends email as a reminder friendly personnel waiting room clean coffee, water and etc. provided quality of work performed cust More

by phenry13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt-tech
Apr 08, 2020 -

Berglund Chevrolet Buick responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, The Berglund Chevrolet Buick Team

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