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Berglund Chevrolet Buick

Roanoke, VA

3.9
517 Reviews

1824 Williamson Rd NE

Roanoke, VA

24012

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517 Reviews of Berglund Chevrolet Buick

May 10, 2021

JJ JOHNSON (SALES IDIOT) APPROX 2018 I BROUGHT A VEHICLE WHICH IF IT WAS NOT FOR THE OWNER WILL FERRELL THE ELECTRICAL WAS A MESS. JJ JOHNSON STILL TO THIS DAY AFTER FINALLY HERE IN MAY 2021 STILL NASTY AN More

by PAULA'S BLESSING
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clifton Paige, Jeff Fisher, David Chewning, Marvin Brown, Josh Schelling
May 10, 2021 -

PAULA'S BLESSING responded

JJ JOHNSON SALES IDIOT

May 12, 2021 -

Berglund Chevrolet Buick responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 12, 2021 -

PAULA'S BLESSING responded

I see that the review is being looked at would like someone to followup asap 540-613-7192

April 20, 2021

Run! These people are FLAT OUT CROOKS AND LIES! Quoted me a CASH SALE PRICE 4K ABOVE WHAT IT WAS LISTED FOR ON WEBSITE. A base line 2013 Kia for 20k!! Absurd!! You can buy a brand new one for 22k and that’s More

by shc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
General Manger who hid and let Davie Darkko Turner be his puppet. And kudos to Bryan Boles for trying to cover the lies! Oh and I found about 6 Edges on your website. , David Turner
Apr 22, 2021 -

Berglund Chevrolet Buick responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Berglund Chevrolet Buick Team

March 17, 2021

Great company to work with I have bought multiple cars here and they service all my cars. They do a lot for the community and recommend to any one. More

by ADURST7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Turner, Joe Gallamore, Ron Otey, Jeff Fisher, Peter Stratton , Tracy Thacker, Aaron Durst, John Artusio
Mar 22, 2021 -

Berglund Chevrolet Buick responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Please let us know if there is anything else that we can assist you with! Sincerely, The Berglund Chevrolet Buick Team

March 17, 2021

David Turner did a great job in helping me get a great vehicle at a great price! I highly recommend asking for him when you go! More

by gcbeecher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Turner
Mar 22, 2021 -

Berglund Chevrolet Buick responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that David was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Berglund Chevrolet Buick Team

March 13, 2021

My husband was looking for a truck and Corey carter was able to help find something that works for u. The entire burg land team was awesome will be back for our next car. More

by Clynnhal801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey carter
Mar 17, 2021 -

Berglund Chevrolet Buick responded

Thanks for the great rating! We're pleased that everything went well for you. Sincerely, The Berglund Chevrolet Buick Team

February 06, 2021

Recently purchased a van from Berglund Used Cars on Williamson road. Everyone I came in contact with was very friendly. They went above and beyond from the second I walked in all the way through financ More

by jeremy.croy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Thacker, Aaron Durst
Feb 10, 2021 -

Berglund Chevrolet Buick responded

Jeremy, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Berglund Chevrolet Buick! Sincerely, The Berglund Chevrolet Buick Team

November 23, 2020

Charisma is amazing. Best experience ive had with buying a vehicle. We love her. And would recomend her to anyone looking for a vehicle. She went above and beyond for our family More

by Bigredscores21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charisma bailey
Nov 30, 2020 -

Berglund Chevrolet Buick responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Charisma treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, The Berglund Chevrolet Buick Team

November 12, 2020

Excellent customer service . Everyone was friendly . Process went smooth and fast . Kendra was exceptionally helpful . Overall a great experience . Would def recommend to my family and friends . More

by SP540
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendra
Nov 13, 2020 -

Berglund Chevrolet Buick responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Berglund Chevrolet Buick Team

October 12, 2020

My car messed up at least four to five times within 5 months of the same problem even started smoking and almost blew up. Then was left on the side of the road for 2 hours until someone came to pick me u More

by RicoWright83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chase
Oct 19, 2020 -

Berglund Chevrolet Buick responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Berglund Chevrolet Buick Team

August 15, 2020

3 appointments and still no answers. Had appointment last Saturday took my car in at 8:30 said they wouldn’t be able to finish that day to set another appointment Thursday at 7:30 they keep the car all day s More

by Markanderson9
Recommend Dealer
No
Employees Worked With
Marvin Brown
Aug 18, 2020 -

Berglund Chevrolet Buick responded

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Sincerely, The Berglund Chevrolet Buick Team

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