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Beck Ford - Service Center

Palatka, FL

4.7
279 Reviews

279 Reviews of Beck Ford - Service Center

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February 17, 2025

Not understanding how a tire I bought previously from Beck couldn't be changed with the spare that came with the truck I bought; they told me the rim sizes were different, which then makes me question wh More

by GLENNBO1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't pay attention to names
February 15, 2025

HE WAS VERY GOOD,HE DID A GREAT JOB,VERY CLEAN,DID NOT LEAVE A MESH,I WILL HAVE HIM THE NEXT TIME,WE LOVE YALL,THANK YOU More

by CARRIEDODY
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ike Ettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Easy appointments, good communication, Friendly Associates, all in all a good experience with Beck Ford More

by jeffwheeler78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Care for the customer is super and this old lady appreciates that. Great service all the way More

by JUDEBAILEY
Workmanship
Recommend Dealer
Yes
Employees Worked With
Haley
February 11, 2025

Rexx is very knowledgeable and took the time to explain the service process. I was extremely happy with my service. More

by GSWILLOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Went in late in the day for a routine service, however, Jeremy told me it was a major service point all filters, spark plugs, etc. about a 3-hour job we discussed a time to get it done. I showed up early ( More

by WGsweany
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

I’ve always had great service from Jeremy and crew but they forgot to put the windshield wiper blades on and had to make a trip back to get them. More

by Melvin Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2025

Major repair needed for my vehicle. Michael did a great job keeping me informed on the part order delay. Once received the team got my vehicle fixed immediately. More

by MLFONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

The problem was found and the part, a used one has been ordered. HOPEFULY NEXT WEEK IT WILL BE INSTALLED AND WILL WORK. More

by ARMJAM99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Was an issue last service, was addressed and corrected this service. I was compensated appropriately this visit More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Beck Ford responded

Hello Ron, Thank you for the 5-star review. We're happy to hear that your previous issue was resolved satisfactorily and that you were compensated accordingly. Thanks for your business. See you next time!

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