Mark Roser
Mark Roser at Beck Ford

Mark Roser

Service Manager

Beck Ford

420 Palm Ave
Palatka, FL 32177

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4.8
167 Reviews
4.8

167 Reviews

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167 Reviews of Mark Roser

July 25, 2026

Dealership Rating
Employee Rating

Great job and great service. Very professional from start to finish. One of the best I’ve dealt with More

by rlomo
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 27, 2026

Beck Ford responded

Thank you for the great feedback! We’re glad to hear your experience was smooth from beginning to end and that our team provided the professional service you expected. Hearing that we were one of the best you’ve worked with truly means a lot. We appreciate your business and look forward to serving you again. — Carole M

July 20, 2026

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Excellent customer service all the way around. Things were right and all good thanks to Mark and most of the service team at Beck Ford Service Department. Definitely recommend and be sure you stay More

by dlmb12
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Emma

Jul 21, 2026

Beck Ford responded

Thank you for the great review! We're happy to hear Mark and the team made your visit a positive one. It means a lot that you noticed the level of care and communication throughout your experience. We truly appreciate your recommendation and look forward to being here whenever you need us. — Carole M

July 05, 2026

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The service dept was great. Performed the needed services in a timely manner while keeping me informed and advised of future service needs! Highly recommended! More

by NITROHOG2000
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Ricks, Mike Harrison

Jul 08, 2026

Beck Ford responded

Thank you for the great review! We're happy to hear your service visit went smoothly and that our team kept you updated along the way. Taking the time to explain what's needed now—and what to keep an eye on down the road—is something we believe helps our customers make informed decisions. We appreciate the recommendation and look forward to taking care of your vehicle again. — Carole M

June 01, 2026

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Beck Ford always provides quick, accurate service. All personnel I have dealt with are pleasant, and they always give me clear and honest information about my vehicle. The service is quick and reasona More

by GGA3ROSE
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Recommend Dealer
Yes
Jun 02, 2026

Beck Ford responded

Thank you for your continued trust in Beck Ford! It's great to hear that you've consistently received quick service, honest communication, and straightforward information about your vehicle. We know how important it is to feel confident in the recommendations you're given, and we're glad our team has earned that trust. We appreciate your kind words and look forward to helping you keep your vehicle running its best. — Carole M

May 29, 2026

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Was in for backup camera recall; everyone was very pleasant and accommodating. The check was very efficient. Thank you. More

by denise55
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Recommend Dealer
Yes
Jun 01, 2026

Beck Ford responded

Thank you for taking the time to leave a review, Denise. We're glad your recall visit was a positive one and that our team made the process easy and hassle-free. It's always nice to hear when customers feel well taken care of, even during a routine visit. We appreciate your business and your kind words. — Carole M

May 29, 2026

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Rick had my paperwork and banking information ready to go and be completed. Took the vehicle for a quick spin and was in and out of the dealership in the less than two hours with a new truck! Excellent custo More

by TUNA122686
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ike Ettinger, Rick Fullerton

Jun 01, 2026

Beck Ford responded

Thank you for sharing your experience. It sounds like Rick had everything lined up and ready to go, which made for a smooth and efficient visit. We know your time is valuable, so we're glad you were able to get behind the wheel of your new truck without spending the entire day at the dealership. Enjoy the new truck, and thanks for choosing Beck! — Carole M

April 28, 2026

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Convenient location. Everyone was friendly and professional. I needed a ride home and the driver was friendly. More

by MERENDAJ
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Recommend Dealer
Yes
Apr 28, 2026

Beck Ford responded

Thanks for sharing—we appreciate it! Glad everything was easy and the team took good care of you. Nice to hear your driver made the ride home a good experience too. We’ll see you next time! — Carole M

April 25, 2026

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Good service, friendly staff, all went well and the car is happy and performing well Thanks More

by jeffwheeler78
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Recommend Dealer
Yes
Apr 28, 2026

Beck Ford responded

Thank you—we appreciate you taking the time to share this. We're glad everything went smoothly and the car is running the way it should. Our team will be happy to hear the kind words. We’ll be here when you need us next. — Carole M

April 23, 2026

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They are concerned about the customers needs and will go the extra mile to see that the customer is taken care of More

by Bobbys
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Recommend Dealer
Yes

Other Employees Tagged: Brian Freeman, Rick Fullerton , Emma,jpkip

Apr 23, 2026

Beck Ford responded

That’s exactly what we aim for—taking care of the details and making sure our customers feel it. We appreciate you recognizing the effort and sharing your experience!

April 19, 2026

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I've bought three trucks fome them and my experience each time was very good. the service department is great 👍. I would recommend yall to anyone. More

by rspann63
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Beck Ford responded

That means a lot—thank you for coming back to us again and again! We’re glad each experience has been a good one and that our service team continues to take great care of you. We truly appreciate the recommendation!

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