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Beck Ford - Service Center

Palatka, FL

4.7
330 Reviews
Call Service Center (386) 271-4339

330 Reviews of Beck Ford - Service Center

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June 13, 2025

Great customer service clean waiting area, always top service and they don’t try and up sale the customers More

by lupe4short21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Beck Ford responded

Thank you for the great review! We're glad to hear you appreciate our clean waiting area, top-notch service, and honest approach. Providing excellent customer care without the pressure of upselling is something we take pride in. We look forward to serving you again!

June 12, 2025

Employees are very professional and friendly. My car is always ready for the time and date we discussed More

by PWINKLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2025

I originally received a "guesstimate" on how much the service was going to cost. I was pleasantly surprised when I picked up my Explorer, which was a couple of hundred dollars less than the quote. Additi More

by VICTOR50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin McMurray
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June 09, 2025

Pleasure to deal with I feel like you’re people are honest I like Michael he is easy to deal with More

by LBD458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Beck Ford responded

Thank your for taking a moment to leave a review. We appreciate the 5-stars and we'll be sure to share your kind words with our team. Thanks for your loyalty. We'll see you next time!

June 07, 2025

The Quick Lane service was excellent as usual. It's my go to place for all my car service needs! More

by bethblloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Ettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Beck Ford responded

We absolutely love being your "Go to" place for service! Thanks so much for taking the time to provide feedback and for the 5-stars! We'll work hard to continue to earn your trust and your business! See you next visit!

June 06, 2025

Rex was very kind and Took time to explain to me what was causing the problem how they had attempted to fix it More

by PROZAC1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Beck Ford responded

Thank you for your review! We're glad to hear that Rex took the time to clearly explain the issue and the steps taken to resolve it. Providing transparent and attentive service is important to us, and we’re happy Rex delivered that experience. If you need anything else, we’re always here to help!

June 04, 2025

the atmosphere was great. The service attendants were very nice and and thoughtful and courteous,and seating place was clean More

by millswahoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jun 04, 2025 -

Beck Ford responded

Thank you for the kind review! We're happy to hear you enjoyed the atmosphere and that our service team made a positive impression. We're also glad that our waiting area provided a clean and comfortable place for you to sit while your vehicle service was being completed . We appreciate your feedback and look forward to serving you again!

June 02, 2025

It has become too expensive for an oil and filter change. I'll have to start doing it myself again. More

by TSCRAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Beck Ford responded

Thank you for your feedback. We understand that rising costs can be frustrating, and we’re always working to provide competitive pricing while maintaining high-quality service. If you’d like, we’d be happy to review your recent visit and see if there are any available discounts or maintenance packages that could help in the future. Your business is important to us, and we’d love the opportunity to keep servicing your vehicle.

June 02, 2025

Didn't have to wait long, service was quick and everyone was friendly. Always use this place for servicing. More

by STARWOLFX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2025

The service team has always been top notch taking care of my F 150. Jeremy keeps me abreast of up coming needs to keep my truck on the road. I have the confidence in my FORD team now and in the future. More

by CARLBOTT44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ike Ettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Mahanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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