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Beck Ford - Service Center

Palatka, FL

4.7
280 Reviews

280 Reviews of Beck Ford - Service Center

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March 29, 2024

Jeremy and Wes were very nice and very professional. They kept me informed throughout the whole service and even checked on me after it was all done. More

by ademott82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes, Rex
Mar 29, 2024 -

Beck Ford responded

Hi Randy! That's exactly what we like to hear!! Thanks for sharing. We appreciate your business. Have a wonderful weekend!

March 29, 2024

As always Ford went above and beyond to accommodate me with quick and professional service More

by wdherb330
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Beck Ford responded

Hello William! We really appreciate your 5-star review and we're glad that you're a part of our Beck family. Thanks for your business!

March 28, 2024

The service here is outstanding. Jeremy and Lou will always go the extra mile for you. More

by dyates728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Sloan
Mar 29, 2024 -

Beck Ford responded

Hi Darlene, Thank you for taking the time to share your experience with us! We'll see you next time!

March 27, 2024

Due to usually high demands on our schedule, we needed some routine vehicle maintenance on three of our vehicles, but didn’t have enough time to get it done one by one. The mobile unit came to the rescue More

by Flagg-Serenity Chapel, Palatka, FL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin McMurray; Mobile Service Technician
Mar 27, 2024 -

Beck Ford responded

Hello Karl, Thanks for sharing your positive experience with our newly rolled out Mobile Service. We're extremely excited to offer another level of service to the options that we currently have available to our clients. We appreciate your loyalty and we're grateful that you are a part of our Beck family!

March 27, 2024

Rexx and Jeremy were very helpful and friendly (as usual). Easily dropped off my vehicle to have it looked at and then it was taken to Quick Lane for an oil change. Happy with the overall experience! More

by FELICIA.CAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx and Jeremy (Quick Lane)
Mar 27, 2024 -

Beck Ford responded

Hello Felicia, Thanks for posting a review, Our team here at Beck Ford works very hard to provide top-notch customer service. We appreciate your comments! We'll see you next time!

March 27, 2024

Rex and the crew did a great job diagnosing a difficult problem. Rex the service writer stayed late even though he had personal plans to insure I could make it back to my home because I had to leave the ve More

by FAJOHNSTON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex
Mar 28, 2024 -

Beck Ford responded

Thank you! Your comments mean a great deal to our team! We know that you can get "satisfactory" service anywhere and that's why we set the bar high. Satisfactory isn't good enough when it comes to customer service! We truly appreciate your business and you sharing your experience with us and others. Have an awesome day!

March 26, 2024

Always appreciate the professionalism and fast service Attention to detail on my vehicle is priority More

by VATECHHOKIE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Beck Ford responded

Thank you so much! It means a lot to our entire team to know that we're doing things on a level that keeps our customers coming back.

March 26, 2024

Service department is awesome . Very courteous and helpful. Knowledgeable and prompt. Thanks for your help More

by JRA209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Beck Ford responded

Thank you very much!! Our team appreciates your positive feedback. We'll see you next time!

March 24, 2024

Great crew to work with. Don't we wish all dealers maintance departments were this good. More

by KEEFEDONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Beck Ford responded

Thanks Donna! We appreciate your business!

March 23, 2024

Really like doing business with them! They are helpful and kind and very aware of how you are doing while waiting for work to be done on your car or during the buying process. Very excell More

by moondance219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Buckes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Mahanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Sloan
Mar 25, 2024 -

Beck Ford responded

Thank you for providing feedback! We take pride in ensuring that our customers have the best experience possible and trust us to take care of their vehicle. We look forward to seeing you on your next visit!

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