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Beck Ford - Service Center

Palatka, FL

4.7
330 Reviews

330 Reviews of Beck Ford - Service Center

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June 24, 2025

Michael was very professional when we dealt with him regarding this issue. We never have any issues when working with Michael Harrison. More

by BEACHNIT0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Beck Ford responded

Thank you for the great feedback! We're glad to hear that Michael was professional and helpful throughout your experience. He’s a valued part of our team, and it's always great to know he's making a positive impact. We appreciate your continued trust in us!

June 23, 2025

Good service, Mike was polite and answered my questions and my service was don in a timely manner. More

by NMCNORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Beck Ford responded

Thank you for the feedback! We're always happy to hear from our customers. We'll see you next time!

June 23, 2025

Mobile service is great, schedule was on time, Jason Hudson did a great job and excellent follow up. More

by JMCCLELLAN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hudson
Jun 24, 2025 -

Beck Ford responded

Thank you for the great feedback! We're glad to hear our mobile service met your expectations and that Jason Hudson provided excellent service and follow-up. We'll be sure to pass along your kind words to him. We appreciate your business and look forward to serving you again!

June 21, 2025

Great service, good communication, timely completion, couldn’t ask for a better service thank you More

by jeffwheeler78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Beck Ford responded

Thanks, Jeff! We'll see you next time around!

June 21, 2025

Everything was as promised and pick up was flawless and communication was excellent Would recommend More

by Chris.fitzgerald14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Beck Ford responded

Hello, Chris, Thank you for the wonderful review! We're happy to hear everything went smoothly and that our team delivered on our promises. We appreciate your recommendation and look forward to assisting you again in the future!

June 19, 2025

They were excellent told me to take the truck on Monday and Tuesday they were done ,and kept me on the loop at all time, Rex did excellent job. More

by pgc_95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Beck Ford responded

Thank you for the great feedback! We're glad to hear everything went smoothly and that Rex kept you informed throughout the process. We’ll be sure to pass along your kind words to him. We appreciate your business and look forward to serving you again!

June 19, 2025

Rex was really helpful, even though it took an extra day for the warranty part to come in. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Beck Ford responded

Thank you for your patience and understanding! We're glad to hear that Rex was helpful and kept things on track, even with the slight delay. We appreciate your business and look forward to assisting you again in the future!

June 16, 2025

Awesome friendly knowledgeable clean respectful they look out for the customer and not just making a sale More

by Jbhudson34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Beck Ford responded

Thanks for the 5-star review! Putting our customers first is always our number one priority. We're happy to know that our Ford Sales team delivered on that commitment. We look forward to assisting you with your vehicle needs on the sales and service side for many years to come.

June 15, 2025

Great service. No coolant in AC system. They did every thing they could to find the leak but couldn't. Serviced the system and added dye. I'll take it back in a More

by JOHNDILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Beck Ford responded

Thank you for the thoughtful review! We're glad to hear you were pleased with the team's dedication and thoroughness in addressing your A/C issue. Even when the problem wasn’t immediately found, their commitment to follow up shows how much they care. We appreciate your trust and look forward to continuing to work with you to get it fully resolved.

June 13, 2025

I have received great service thru Quicklane at Beck. Service is quick and done in the best interest of customer. I have called a few times with a question and Jeremy always explained and offered to ta More

by NASHFORD54
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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