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Beck Ford - Service Center

Palatka, FL

4.7
276 Reviews
Call Service Center (386) 271-4339

276 Reviews of Beck Ford - Service Center

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April 10, 2025

Always quality service and the folks are good to work with. I wish the prices could be lower. More

by yelpmark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Beck Ford responded

We appreciate you taking a moment to provide feedback. Thanks for trusting us with your business. We'll continue to work hard to earn it.

April 08, 2025

I'm always impressed with the service I get there, your employees r always great, I'm always thankful for the service I get, thanks the fisch family. More

by fischy2019
Recommend Dealer
Yes
Employees Worked With
Ike Ettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Mahanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
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Apr 09, 2025 -

Beck Ford responded

Thank you, Fisch family! We appreciate your loyalty and the opportunity to help with the continued care of your vehicle. Please reach out anytime we can assist with anything on the sales or service side of our dealership. We'll see you on your next visit!

April 07, 2025

Stopped by to see about a oil change without an appointment. lanes were open and they immediately said yes come on in. I needed a ride to drop off some paperwork to a contractor. they took me to si More

by FLOWERS_DAVID51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My driver, in the Ford Transit , who drove me to an appointment 3:30-3:50pm
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Apr 10, 2025 -

Beck Ford responded

Thanks for taking the time to share your experience! We’re so glad we could get you in quickly and help out with the ride—Jeremy, Kristin, and Haley will be thrilled to hear your kind words. They’re all about going the extra mile (literally!). Sounds like everything lined up just right, and we really appreciate you stopping by. Thanks for your business and we hope to see you again!

April 05, 2025

I have no further comments, Why a 15 word Minimun? It does not take 15 words to say you did a good job... More

by rowilkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Beck Ford responded

Good afternoon, Thank you for taking the time to provide feedback. We appreciate the 5-star review. We'll look forward to seeing you on your next visit!

April 04, 2025

I feel Rex and Haley were on top of the game! Very informative and courteous! More

by spressley11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Sprague
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Apr 07, 2025 -

Beck Ford responded

Thank you! We appreciate the great review and your kind comments. We'll be sure to share them with Rex, and Haley. Thanks for trusting us with the continued care of your vehicle. See you next time!

April 01, 2025

Pleasant surprise that I could get my vehicle serviced at home. Excellent technician! Very professional and knowledgeable. I would recommend this Beck Ford experience for everyone. More

by LAURIEMCCART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tucker on Mobile service van
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Apr 01, 2025 -

Beck Ford responded

Thank you, Laurie! We're so glad to hear that you enjoyed the convenience of our Mobile Service and that our technician provided a great experience. Your recommendation means a lot to us! We appreciate your business and look forward to serving you again in the future.

March 30, 2025

The customer service in the service center is awesome. They answered all my question and also explained to me what service they performed on my vehicle when I picked up my vehicle, along with giving me wr More

by BWELLS1154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Beck Ford responded

Thank you for your kind words! We're very happy to hear that our service team provided you with a great experience and took the time to answer all your questions. Keeping you informed about your vehicle’s needs is our priority, and we appreciate your trust in us. We look forward to serving you again in the future!

March 28, 2025

Everyone is always very helpful and patient Would recommend to anyone who wants great service More

by nannulph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Beck Ford responded

We appreciate your 5-star review and your recommendation. We'll look forward to seeing you on your next visit!

March 28, 2025

It would have been 5 starts if I didn't have to wait 3 days for a return call to give me the price on the oil change and to discuss which oil we wanted to use. Left voice mail for Mark Rosser 2 days, Jere More

by Cobra Queen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Beck Ford responded

Thank you for your feedback! We’re glad to hear that you’ve had great service experiences with us, and we truly appreciate your continued support. We apologize for the delay in returning your call and understand how important timely communication is. Your experience helps us improve, and we’ll make sure to address this internally. We look forward to serving you again in the future and making your next visit a 5-star experience!

March 27, 2025

Jeremy over at quick lanes is awesome. Won't take my vehicles anywhere else. If something is wrong besides what you take it in for. He is honest and straightforward. More

by philipl.lasseter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Beck Ford responded

Thank you for your kind words! Jeremy always goes the extra mile to provide honest and straightforward service. We appreciate your loyalty and trust in Quick Lane at Beck Ford. We look forward to continuing to take great care of your vehicles!

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