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Beck Ford - Service Center

Palatka, FL

4.7
292 Reviews

292 Reviews of Beck Ford - Service Center

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May 12, 2025

Rexx was very good handling the situation entirely while my car was there.i appreciate good customer service 👍 More

by LIZKRAEMER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

A reasonable amount of time to get the job done. Good customer service with a easy explanation of what is happening. Thanks well done Jeremy and crew. More

by TJDOBBS45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Service was done on schedule and the service advisor kept me informed throughout. Drop off and pickup were easy for a local dealer. More

by jeffE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mimi Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Quick Lub's Service Advisor and service technicians did an excellent service on my Ford F-150 Truck. I would highly recommend Quick Lub to my family and friends More

by rwinters64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
May 05, 2025

I had a battery problem as well as an Android Auto that wasn't working so I called to have it looked at. I also needed it back in 4.days for a trip. They gave me an appointment the next day AND had it fini More

by TERRY.STACEY757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk administrative was great as well
May 06, 2025 -

Beck Ford responded

Thank you so much for your kind words! We’re glad we could get you in quickly and resolve both the battery and Android Auto issues in time for your trip. Our team works hard to provide fast, reliable service and clear communication, so it’s great to hear that reflected in your experience. We truly appreciate your trust in us—safe travels!

May 05, 2025

Rex took apart my key pod to trouble shoot it, sold me a new one and reprogramed it, plus he helped my wife get her Lincoln fixed same day, also I had a new battery put in my F150 last week, good job, every More

by DONKREUTZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Beck Ford responded

Hello Don, Thank you for the great feedback! We're glad to hear Rex went above and beyond to help with your key fob and that your wife’s Lincoln was taken care of the same day. It’s also great to know your F-150 is running strong with the new battery. We truly appreciate your trust and are happy to hear our team delivered friendly, efficient service across the board. We look forward to helping you again whenever you need us!

May 03, 2025

Haley and Jeremy always take the best care of me. The staff is always professional and courteous. The pickup service is a huge benefit for those of us with medical issues or working from home. I can More

by IVETTER108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley gets 10 stars
May 06, 2025 -

Beck Ford responded

Thank you so much for your kind words and continued trust! We love hearing that Haley, Jeremy, and the rest of our team continue to provide the care and service you deserve. It's especially rewarding to know that our pickup service has made things more convenient for you. Your safety and satisfaction are always our top priorities—we truly appreciate your support!

April 30, 2025

Excellent service ! Very impressed with the service dept but Back when was palatka it had a good service Dept ! More

by mermaidangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Beck Ford responded

Thank you for the 5-star review! We appreciate your business!

April 28, 2025

Great service and excellent customer service I enjoyed taken my car to be serviced. Thank you beck More

by pbrown38638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Beck Ford responded

Awesome! That's exactly what we like to hear! Thanks for sharing your feedback. See you next time!

April 25, 2025

Usually quick oil change service. Last trip tire rotation offered. Although Ford dealership, they work on whatever you're driving. Pleasant waiting area.I choose this shop because y More

by SILVERSQUAWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Beck Ford responded

Thank you for the great feedback! We're glad you appreciate the convenience and flexibility of our service — it's important to us that getting maintenance done is easy and stress-free. Always happy to help, no matter what you’re driving. See you next time!

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