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Beck Ford

Palatka, FL

4.7
277 Reviews
Welcome to Beck Ford Lincoln, your one-stop destination for unmatched automotive service, where experience, expertise, and exceptional customer service intertwine. At our helm is a shared vision and collective passion that drives us to redefine your auto dealership experience, always with an unyielding commitment to excellence. We're proud to be part of the vibrant community that we serve, fostering trust through integrity in all our interactions and strengthening relationships that span generations. We believe that each customer is unique and ensure that every interaction reflects our understanding and respect for this individuality.
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420 Palm Ave

Palatka, FL

32177

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Showing 277 reviews

March 27, 2024

Due to usually high demands on our schedule, we needed some routine vehicle maintenance on three of our vehicles, but didn’t have enough time to get it done one by one. The mobile unit came to the rescue More

by Flagg-Serenity Chapel, Palatka, FL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin McMurray; Mobile Service Technician
Mar 27, 2024 -

Beck Ford responded

Hello Karl, Thanks for sharing your positive experience with our newly rolled out Mobile Service. We're extremely excited to offer another level of service to the options that we currently have available to our clients. We appreciate your loyalty and we're grateful that you are a part of our Beck family!

March 27, 2024

Rexx and Jeremy were very helpful and friendly (as usual). Easily dropped off my vehicle to have it looked at and then it was taken to Quick Lane for an oil change. Happy with the overall experience! More

by FELICIA.CAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rexx and Jeremy (Quick Lane)
Mar 27, 2024 -

Beck Ford responded

Hello Felicia, Thanks for posting a review, Our team here at Beck Ford works very hard to provide top-notch customer service. We appreciate your comments! We'll see you next time!

March 27, 2024

They work with me on what I was looking for and financially on my budget. I love my ride. More

by bernadinepapoosha58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Beck Ford responded

Hello Bernadine, Congratulations on your new vehicle! We appreciate you giving us the opportunity be a part of that experience. Welcome to our Beck family!

March 27, 2024

Rex and the crew did a great job diagnosing a difficult problem. Rex the service writer stayed late even though he had personal plans to insure I could make it back to my home because I had to leave the ve More

by FAJOHNSTON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rex
Mar 28, 2024 -

Beck Ford responded

Thank you! Your comments mean a great deal to our team! We know that you can get "satisfactory" service anywhere and that's why we set the bar high. Satisfactory isn't good enough when it comes to customer service! We truly appreciate your business and you sharing your experience with us and others. Have an awesome day!

March 26, 2024

Always appreciate the professionalism and fast service Attention to detail on my vehicle is priority More

by VATECHHOKIE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Beck Ford responded

Thank you so much! It means a lot to our entire team to know that we're doing things on a level that keeps our customers coming back.

March 26, 2024

Service department is awesome . Very courteous and helpful. Knowledgeable and prompt. Thanks for your help More

by JRA209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Beck Ford responded

Thank you very much!! Our team appreciates your positive feedback. We'll see you next time!

March 24, 2024

Great crew to work with. Don't we wish all dealers maintance departments were this good. More

by KEEFEDONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Beck Ford responded

Thanks Donna! We appreciate your business!

March 23, 2024

Really like doing business with them! They are helpful and kind and very aware of how you are doing while waiting for work to be done on your car or during the buying process. Very excell More

by moondance219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Buckes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Mahanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Sloan
Mar 25, 2024 -

Beck Ford responded

Thank you for providing feedback! We take pride in ensuring that our customers have the best experience possible and trust us to take care of their vehicle. We look forward to seeing you on your next visit!

March 23, 2024

No complaints, and I’ve been coming here for decades. I don’t know why a 15 word essay is required to give them a great rating. More

by EDDIESGIRL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fullerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Roser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Beck Ford responded

We appreciate your loyalty! Have a great afternoon!

March 23, 2024

Took it in for transmission issues and thought it was fixed but still not right. Will have to bring it back again for further troubleshooting. More

by FHIRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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