Bayshore Chrysler Jeep Dodge RAM

Talking with the General Sale Manager Today is November 21,2015 Bayshore dealership in baytown tx We were talking to a saleperson they call LT then he went talk to the manager.The sale Today is November 21,2015 Bayshore dealership in baytown tx We were talking to a saleperson they call LT then he went talk to the manager.The sale manager was talking to me and boyfriend in his office.He was talking to me about my car that I return to there dealership.He told me I'm not going to give your money back or help you out cause I don't like your attitude so you can get the car off the lot.For the record i didnt have no attitude with him i was just asking him question and he was acting like it was a problem to answer the question.He the one that was all hostile towards me.You would think a man that has a wife and daughters my age would know how talk to a women.But i guess he miss that lesson and guess they let anybody work at car dealership these days.In the whole time we were talking to him he kept asking my boyfriend what is his and my age.Then ask with attitude did you not know you were signing a contract.It the dealership job to go over the contract with the consumer letting them know the car price percentage rate and everything else pretending to that vehicle not going over this is against the law.I told him what kind of question is that if they would told me the total price of the car and explain the contract like to suppose I would of never got the car.I told him don't insult my intelligence in the reason for that was cause he kept mentioning my age acting like i don't know nothing.He made me feel some type of why and I have never been so disrespected in my life.We wasnt even done talking to him in he just to us we can leave cause he done talking to us and we can get out his office.Before we left we made sure we told him that his age define him cause he the one don't know how talk to somebody.First I'm grown women in you would think the manager would be more professional and conduct his self in a respectful matter.Just cause you the sale manager dont means nothing to me you should have a little more respect and better attitude towards people cause I'm the consumer and I have vast number of car buying option available to me at other dealership.You act like the car is not on your property i dont want it cause thats to much money to pay for a chrysler 200.You can not repo a car on your on lot its against the law.I return your car therefore you should return the bank there money.I dont want to deal with a company that isnt polite and respectful.He didn't talk to me how he suppose to he act like my age got something to do with my decision on buying a car now that makes no sense.I find him to be very arrogant,rude, and trying to intimidate me. I want the dealership to give me a paper saying they gone give the bank back there money.I'm trying to talk to the dealership in settle this dispute between us.The purchase of a new vehicle is suppose to be a negotiation between the buyer and dealer.I could file a huge law suit against the dealership for discrimination-the injust or prejudicial treatment of different categories of people or things especially on the grounds of race age or sex.Civil rights law states unlawful discrimination refers to unfair or unequal treatment of an individual based on certain characteristics like age gender race marital status and many more.If the dealers use buyers race age or gender to make statistical inferences about expected profitability of selling to them this is discrimination.I just want them to rescind the contract. More

racist sells and poor hiring. My family went to try get a new vehicle sells man got frustrated that we know how trade ins works. Stared cursing and brought out a Spanish speaking s My family went to try get a new vehicle sells man got frustrated that we know how trade ins works. Stared cursing and brought out a Spanish speaking sells man even thou we speak English and Spanish. Worst dealership ever. More

Miss lead John, I am sending you this email because of the way I felt I was very mislead into coming into your dealership. I was very prepared to buy a ca John, I am sending you this email because of the way I felt I was very mislead into coming into your dealership. I was very prepared to buy a car today for my 27th Anniversary and instead I got a slap in the face. You sent me a note about wanting to look and purchase my Durango. I told my husband this was to good to be true... In your note you even went as far as to say to I would be very pleased with your aggressive offer. So against my better judgement I agreed to come in and look. And even had a car picked out I even went as far as to have a backup one just in case the one I wanted was a little out of my reach. But instead I got the biggest slap in the face with the offer you gave me for my trade in on my car. If that was your aggressive offer that was not even a joke it was an insult. I know that this email will just be over looked and wrote off. But at least I wanted you to know that I was really upset. I am sure that this does not even matter to you but it did to me. I looked at the Blue Book I knew what it was worth and I knew what I could do and instead it was a joke and the fact that I took the time to come to the dealership and get my hopes up. Shame on me for being that trusting in people and their words. I was told this was not going to work and it was just a way to get me in but what little did I know. Well enough said I am just really disappointed because I had talked my husband into letting me trade my car today. And that this would be a wonderful Anniversary Gift... Sincerely Jana Benedick More

Fast, easy, great deal. Highly recommend This review is long overdue but I wanted to wait a month or so to make sure all went well and it has turned out to be fantastic. My salesmans name was This review is long overdue but I wanted to wait a month or so to make sure all went well and it has turned out to be fantastic. My salesmans name was Jeremy and like most car salesman he was not. He is experienced just like there financing dep. is and didn't feel the need to blow a lotta smoke up my xxx to make a sale. I got there early evening on a Saturday and I wasn't pressured as soon as I pulled in. I was allowed to look peacefully and when assistance was needed it was there In a friendly manner. They even stayed late to see the deal through. One last thing that shocked the xxxx outta me is when sitting down with finance I recieved a better deal than originally made. I had below average credit with money down of course, but they saw I had struggled some in the past and didn't suck me dry and sending me off. All I will say is they worked with me and I had a little more than I had planned. I give 5 stars and will go back someday I just hope the same staff is able to assist me. More

Great Buiyng Experience Excellent Service!! Easy and quick transaction for my new vehicle. My salesman, Jeremy Lampton, is dedicated and friendly. I am highly satisfied with Excellent Service!! Easy and quick transaction for my new vehicle. My salesman, Jeremy Lampton, is dedicated and friendly. I am highly satisfied with the service and products I received from this dealership. I will definitely shop here again and tell my friends about it!!!! More

Good dealership for women who are shopping for a vehicle. This is my second vehicle I bought from this dealership. As I women shopping for a vehicle, everyone knows how hard that is. But this dealership wo This is my second vehicle I bought from this dealership. As I women shopping for a vehicle, everyone knows how hard that is. But this dealership works so well with women shoppers. I did have issues with my new/used Nissan pathfinder I bought from them, after driving it for just a little bit. I went back to the dealership and told them my issues I was having, they agreed to look at my vehicle. When they found out what was wrong with it, they went ahead and ordered the parts and asked if I could come back in a few days to have my vehicle fixed. They fixed it with no problems. This is the best dealership in town that is willing to work with women and all the staff is very friendly caring and understanding. They will have all my business when car shopping. More

Used Ford Explorer Purchase Great experience and great deal on a used Ford Explorer (2014). Shopped all around the greater Houston area and none of the prices came close. Plus, I Great experience and great deal on a used Ford Explorer (2014). Shopped all around the greater Houston area and none of the prices came close. Plus, I was able to get the XLT version with all the accessories at a better price than the standard model on other lots, all of which had similar mileage on them. Not only did they help with price negotiating but with the warranty bundle as well. Were very understanding with regards to my budget and personal business needs when it came for what needed equipped on the car. Went through Jeremy Lampton for the transaction. Was of great assistance and very helpful while not being too pushy about selling it either. More

what happened to Art? Took my 2014 Jeep Wrangler in to have soft top looked at. Zippers were defective. Service tech thought so too. Was told Service Manager would have Took my 2014 Jeep Wrangler in to have soft top looked at. Zippers were defective. Service tech thought so too. Was told Service Manager would have to make the call if warranty would cover it. He was never there. This went on for 3 weeks they finally took pictures to send in to Chrysler Corporate offices and they never sent pictures. Chrysler Corporate got involved they finally got pictures and then they DENIED my warranty coverage. I then purchased an aftermarket top and then after continue to complain to Chrysler they are going to reimburse a portion of the top. THIS USED TO BE THE BEST DELEARSHIP THAT I HAD EVER DEALT WITH- BARR NONE. NOT ANY MORE. WHAT EVER HAPPEN TO THE OLD SAYING '"CUSTOMER IS ALWAYS RIGHT" Will not have to worry about this customer any more. More

Service department I have a Dodge truck and my daughter bought a 2014 dodge ram. It had a recall for the third brake light. She had taken it in on a Wednesday prior to I have a Dodge truck and my daughter bought a 2014 dodge ram. It had a recall for the third brake light. She had taken it in on a Wednesday prior to the service department opening. She called and told them about the brake light and she needed her oil changed also. On Friday after several call about the status of her vehicle we went up to the service department. The cashier said that there was no information about our vehicle and what had been done. The manager (Joe) was retrieved and said that they had not touched our truck yet. I demanded my keys back. Joe said that when we bring it back for the recalled light and oil change it would be ready same day. We took the truck today and called this evening about it and was told that it was not ready because the technician had not finished the oil changed. He was in the middle of it and it was time to clock out, so he did and left. Now I'm without my truck again and will have to wait until tomorrow. I will never use this dealership for service again. More