Bayshore Chrysler Jeep Dodge RAM

Sales dept just like any other, but service dept is a joke. If you buy a vehicle, the warranty is only as good as the service department. This service department is the worst I have ever seen, period.. If you c If you buy a vehicle, the warranty is only as good as the service department. This service department is the worst I have ever seen, period.. If you call they will put you on hold, pick up the phone and put it back on hold until it sometimes it hangs up. If you have a problem they will run different people at you to keep you from talking to anyone in charge. If they can find a way to deny a warranty item and charge you for it, they will, justified or not. They don't diagnose problems, they just change out parts until it starts working, and charge you for all the parts, and labor to install them, needed or not. I have done fleet service for over 30 years, and I have never seen a service department like this. Like some of the other posters said, don't walk, run away from this one. More

Shady Dealer Sold me a CPO vehicle that should never have been certified, tried to get me to pay for the repair then offered me pennies on the dollar after I fix Sold me a CPO vehicle that should never have been certified, tried to get me to pay for the repair then offered me pennies on the dollar after I fixed the vehicle. I've reported to them Chrysler and the BBB(of course they're not a member). No communication after I told them I wanted the full reimbursement. Run from this dealer, run. Do not stop, do not give them any of your money. Every person I dealt with LIED, zero integrity. Take your business to ANY of the other Chrysler Jeep Dodge dealers in Texas. More

Terrible service!! I can't get anyone from the service department to call me back. I have several recalls I have been trying to get taken care of for over a year but the I can't get anyone from the service department to call me back. I have several recalls I have been trying to get taken care of for over a year but the service department never picks up. When they finally do they hang up without saying anything!! Now I'm having a problem with a 2015 jeep and I can't get anyone to help me!! It's under warranty but all I'm told is wait for a call from the service manager .. oh but they are unable to tell me when I will hear from the service department. Unacceptable!!! They need to be shut down!! More

Not satisfied I was a loyal and faithful customer to bayshore until they fell to honor they word. Totally mislead pay close attention cause they will screw you arou I was a loyal and faithful customer to bayshore until they fell to honor they word. Totally mislead pay close attention cause they will screw you around lies lies lies . I wouldn't recommend no one to go ther ever again. Not to be TRUSTED. 😡😡😡 More

No communication I brought My Jeep Grand Cherokee in to the dealer to have 4 recall items taking care of. They said it would be done by the end of the day. I called I brought My Jeep Grand Cherokee in to the dealer to have 4 recall items taking care of. They said it would be done by the end of the day. I called them later that day, and they told me it now wouldn't be ready till the following day. So I calling the next day to check on a time I could pick it up. I got put on hold, and then I had to leave a message for Angela, and she was suppose to call me back. She never called me back. I called them 3-4 times to try to talk to this mystery Angela to find out the progress on my car, but they sent me to her voice mail every time.. I eventually had to drive out to the dealer to find out if my Jeep was ready to be picked up.. I don't understand why Angela can't make a simple call to there customers. I know one thing, I won't be calling them to schedule anymore maintenance on my vehicles. More

Great Deal! I was very with the price I paid for my Dodge Ram. I actually was looking at another dealership as well, however, Bayshore gave me the better deal! I was very with the price I paid for my Dodge Ram. I actually was looking at another dealership as well, however, Bayshore gave me the better deal! More

Best Experience I have never been to a car dealership and left with a positive attitude and all information I needed. JC was warm and made me feel so comfortable with I have never been to a car dealership and left with a positive attitude and all information I needed. JC was warm and made me feel so comfortable with my decision. I never felt overwhelmed or pressured at any time. Thanks JC for a wonderful experience More

Receptionist hangs up on me I got a random voice mail from John Addison, Sales Manager telling me to call Mike Noster or Stanley Clark. When I called to ask to be put on their " I got a random voice mail from John Addison, Sales Manager telling me to call Mike Noster or Stanley Clark. When I called to ask to be put on their "do not call list", the receptionist acknowledged the message that was sent out, but said she had no idea how to get off their list. When I asked to speak to someone else, she just hung up on me. I called back and she didn't even say anything, but just put me on permanent hold. If that is the first person you interface with at this dealership, they have horrible customer service. More

Wonderfull Buying experience My wife and I drove throught the lot just looking at what they had with no intentions of purchasing on this day. I was looking for a 2016 Power Wagon My wife and I drove throught the lot just looking at what they had with no intentions of purchasing on this day. I was looking for a 2016 Power Wagon but I was undecided. We saw a Plum Crazy Purple Challenger sitting on the lot so we stoped to take a look at it. The sales man that came out and talked to us was not pushy and was very nice. I had told him I was not sure if I wanted a Challenger or the Power Wagon but that I would keep him in mind. My wife and I went on to do what we had to do and we talked about it and decided to get the car. We called the sales man and told him that we wanted that Challenger and if he could get started with the paper work, we would be in shortly. After about 30 min he called back and said the one we were looking at was not for sale because someone had put a deposit on it but we could still come in and he could find us one. When we got their we saw the 2016 Plum Crazy Scat Pack on the show room and joked arround about it. After doing some paperwork we eneded up leaving with that car. I am so please with Mike and the staff at Bayshore for how they treated us and the way the worked with us on this process. No one was pushy or had the feeling like they were just trying to meet a quota. I will highly recomend them to friends and family. My wife is already planning on her Challenger. More

Excellent customer service I hardly ever right reviews but I did want to say I had an excellent experience buying my new Dodge Truck from Bayshore Chrysler Jeep and Dodge. John I hardly ever right reviews but I did want to say I had an excellent experience buying my new Dodge Truck from Bayshore Chrysler Jeep and Dodge. John Addison and Bill Dooley were very professional and made the car buying experience a true joy! Plus I got a great truck at an AWESOME deal!!! More