Bayshore Chrysler Jeep Dodge RAM

Horrible Service and Time We have a 2015 Jeep Grand Cherokee Summit that was dropped off 5 days ago for warranty work. One of the issues was that the check engine light had co We have a 2015 Jeep Grand Cherokee Summit that was dropped off 5 days ago for warranty work. One of the issues was that the check engine light had come on, which resulted in an email notifying us to take the vehicle in for service to the powertrain. We scheduled an appointment to drop it off last Thursday morning (April 6, 2017) at 9am. Upon arrival, they told us that they would not be able to give us a rental (even though the vehicle is still under 36k miles) until they could diagnose what was wrong. They then inform us that it might be 7 days before they can diagnose it. Seriously!! I will NEVER buy another Jeep and will definately NEVER take a vehicle to this service department EVER AGAIN. To make things worse, they called and said that there is nothing wrong with it. Hmmm ... so we have the email showing the check engine light had come on, but there is nothing wrong. SO DONE WITH CHRYSLER / JEEP!! More

Service Had 1st oil change Angela was great I also had it detailed, great job it looked very clean the crew did a good job and was a good experience Had 1st oil change Angela was great I also had it detailed, great job it looked very clean the crew did a good job and was a good experience More

I had a great experience with my sells repersenative. My husband and I purchased a vehicle 2/14/2017 from Bay shore Dodge my review would be a 10/10 with my sells representative , it was a smooth proce My husband and I purchased a vehicle 2/14/2017 from Bay shore Dodge my review would be a 10/10 with my sells representative , it was a smooth processes and I recommend it to anyone. It was a short time to complete the process and to call the Nissan Murano, My valentines present . love it!!! I am very pleased with his awesome customer service. Thanks Roger Guerra More

Best car purchase experience 02/06/2017 A. Hadley- My husband and I purchased a 2016 Jeep Compass from Bayshore CJDR Monday and the experience was WONDERFUL!! Our salesperson JC Carter wa A. Hadley- My husband and I purchased a 2016 Jeep Compass from Bayshore CJDR Monday and the experience was WONDERFUL!! Our salesperson JC Carter was so professional, friendly, and just down-right excellent customer service skills. The finance part of the process was just as good as the sale. Barry Dovey was patient, explained all paperwork, and showed great customer service. James Marion is the epitome of customer service !!! I look forward to working with all of them again in the future. Thanks for all of your help !! More

Vehicle Purchase Yes i purchased a vehicle from Bayshore Dodge from Andre McNeal and I am very pleased with it .He had excellent customer service skills and was very h Yes i purchased a vehicle from Bayshore Dodge from Andre McNeal and I am very pleased with it .He had excellent customer service skills and was very helpful.I would highly recoomend to my friends and family Thanks Alicia G. More

Great Andre McNeal, is a great salesman. Gave me 110% of his time. Look forward to working with him in the future. Thanks for your great customer service Andre McNeal, is a great salesman. Gave me 110% of his time. Look forward to working with him in the future. Thanks for your great customer service More

Great Experience My husband recently passed away and I had never shopped for a vehicle on my own... Brad Cormier and Bayshore made the experience so easy. I only had My husband recently passed away and I had never shopped for a vehicle on my own... Brad Cormier and Bayshore made the experience so easy. I only had the car a day when the tire pressure light came on and I found that there was a nail in the sidewall of the tire. Bayshore did not hesitate to order a brand new tire and replace it. I also upgraded to leather interior and again Brad and Bayshore took every step possible to handle my requests very professionally. Job well done. I am very happy and have told everyone I know to be sure and take their business to Bayshore... Ask For Brad!! More

Unprofessional Company I went to purchase a vehicle and was very disappointed in the service and professionalism of not only the sales representative but the management team I went to purchase a vehicle and was very disappointed in the service and professionalism of not only the sales representative but the management team as well. During the process of negotiations the Sales Managers were belittling and disrespectful in their mannerisms when speaking to me. Also the sales representative and management team and I had agreed on a price and signed agreeing to the price and then they backed out of the price agreed. I believe it's unprofessional to agree,and in writing, and not stand behind their word. So if you want a company that will belittle woman, is unprofessional, unreliable and doesn't stand behind their word then buy from Bayshore! More

Sales dept just like any other, but service dept is a joke. If you buy a vehicle, the warranty is only as good as the service department. This service department is the worst I have ever seen, period.. If you c If you buy a vehicle, the warranty is only as good as the service department. This service department is the worst I have ever seen, period.. If you call they will put you on hold, pick up the phone and put it back on hold until it sometimes it hangs up. If you have a problem they will run different people at you to keep you from talking to anyone in charge. If they can find a way to deny a warranty item and charge you for it, they will, justified or not. They don't diagnose problems, they just change out parts until it starts working, and charge you for all the parts, and labor to install them, needed or not. I have done fleet service for over 30 years, and I have never seen a service department like this. Like some of the other posters said, don't walk, run away from this one. More

Shady Dealer Sold me a CPO vehicle that should never have been certified, tried to get me to pay for the repair then offered me pennies on the dollar after I fix Sold me a CPO vehicle that should never have been certified, tried to get me to pay for the repair then offered me pennies on the dollar after I fixed the vehicle. I've reported to them Chrysler and the BBB(of course they're not a member). No communication after I told them I wanted the full reimbursement. Run from this dealer, run. Do not stop, do not give them any of your money. Every person I dealt with LIED, zero integrity. Take your business to ANY of the other Chrysler Jeep Dodge dealers in Texas. More