Bayshore Chrysler Jeep Dodge RAM

what happened to Art? Took my 2014 Jeep Wrangler in to have soft top looked at. Zippers were defective. Service tech thought so too. Was told Service Manager would have Took my 2014 Jeep Wrangler in to have soft top looked at. Zippers were defective. Service tech thought so too. Was told Service Manager would have to make the call if warranty would cover it. He was never there. This went on for 3 weeks they finally took pictures to send in to Chrysler Corporate offices and they never sent pictures. Chrysler Corporate got involved they finally got pictures and then they DENIED my warranty coverage. I then purchased an aftermarket top and then after continue to complain to Chrysler they are going to reimburse a portion of the top. THIS USED TO BE THE BEST DELEARSHIP THAT I HAD EVER DEALT WITH- BARR NONE. NOT ANY MORE. WHAT EVER HAPPEN TO THE OLD SAYING '"CUSTOMER IS ALWAYS RIGHT" Will not have to worry about this customer any more. More

Service department I have a Dodge truck and my daughter bought a 2014 dodge ram. It had a recall for the third brake light. She had taken it in on a Wednesday prior to I have a Dodge truck and my daughter bought a 2014 dodge ram. It had a recall for the third brake light. She had taken it in on a Wednesday prior to the service department opening. She called and told them about the brake light and she needed her oil changed also. On Friday after several call about the status of her vehicle we went up to the service department. The cashier said that there was no information about our vehicle and what had been done. The manager (Joe) was retrieved and said that they had not touched our truck yet. I demanded my keys back. Joe said that when we bring it back for the recalled light and oil change it would be ready same day. We took the truck today and called this evening about it and was told that it was not ready because the technician had not finished the oil changed. He was in the middle of it and it was time to clock out, so he did and left. Now I'm without my truck again and will have to wait until tomorrow. I will never use this dealership for service again. More

Worst place ever. It's been nothing but problems with these people. I would love to understand how this establishment is still up and running. I had a brand new jeep so It's been nothing but problems with these people. I would love to understand how this establishment is still up and running. I had a brand new jeep sold to me with my sunroof tubes not connected then they "fixed" then I wended up getting my car flooded which just led to them pulling up my carpet and letting it dry out.already gotten my transmission replaced a couple days after that Spent 220 on a neutral switcher cable that they claim needed to be fixed and come to find out my car only turns on when it's in neutral. But they claim nothing is wrong. They take a week to even see your car, a week -two weeks to "fix", and then you're right back up there two days later. This place is a joke and the people are rude and have no consideration for their customers. I tell everyone NOT to buy there and tell them about my car. I wish I got paid to apparently do nothing but to sit on my xxx all day. The brought in a new manager to fix things but still hasn't changed my mind, I dropped my car off Monday and today when spoken with him he couldn't even find my car. I wish I could do a whole refund on my car. Yall don't even deserve a star but I can't go past these point without giving yall one. More

Mislead and disappointed. I bought a NEW vehicle and asked for cloth-seat trade for leather($1500). They sent my car to an upholsterer instead of putting in factory leather se I bought a NEW vehicle and asked for cloth-seat trade for leather($1500). They sent my car to an upholsterer instead of putting in factory leather seats that I thought I was getting. When I got my car back the seats looked terrible. After 3times of my car at the upholsterer and 1month I have this new-car and sloppy-seats and now a 36,000 note that I wish I would have signed to give to another dealership. More

MADE MY BUYING EXDPERIENCE VERY ENJOYABLE I very seldom give a positive review unless the folks really exceed my expectations, but I recently purchased a Dodge Ram 2500 from Bayshore Dodge and I very seldom give a positive review unless the folks really exceed my expectations, but I recently purchased a Dodge Ram 2500 from Bayshore Dodge and Mike (the GM) and Steve (our sales rep) made the whole experience very enjoyable. No high pressure, they just met all my requests on price and trade in. I got the deal I wanted without having to fight and argue over it, which is usually the way it goes when buying a new vehicle. And the truck I ended up with is gorgeous. My wife and I loved it as soon as we saw it. I would recommend Bayshore Dodge to any and everyone. More

Buying a new Ram 1500 was stress free I called Bill Dooley about a Ram 1500 and within a few minutes received an excellent price. He was easy to work. I worked a little harder on the inte I called Bill Dooley about a Ram 1500 and within a few minutes received an excellent price. He was easy to work. I worked a little harder on the interest rate, but I still managed to get a good interest rate. My wife and I arrived late at the dealership the day of my purchase. John Addison handled the paperwork with no rush and explained everything in detail. He was a great guy as well. It was well after the dealership closed when we actually took delivery of our new truck. Bill stayed an extra hour to go over all of the features of our new vehicle. The experience of purchasing a new truck from Bayshore was a pleasant one. I will recommend them to anyone I know in the market for a new vehicle. More

Very Bad service,..On October 1, 2013 I took my wifes 2012 Jeep Sahara for an oil change at this dealership. I did not purchase this jeep at this dealership but since I had recently moved to the area I f 2012 Jeep Sahara for an oil change at this dealership. I did not purchase this jeep at this dealership but since I had recently moved to the area I figure I keep it local and take it for an oil change to the local Chrysler Jeep dealership. I never imagined it would be the worst day in my life. I take pride in buying new vehicles and taking them to dealerships were they can be serviced and do the routine inspections needed to keep the vehicles value current. But on this day that pride I had in taking the vehicles to a dealership came to an end with the experience I got with this dealership. After getting my jeep back from an oil change I went to drop off the jeep back to my wifes work. After I left my wifes work she would leave her work to pick up my kids from school. After driving the jeep not even half the block she told me the oil light came on and then the jeep started to make knocking noises. She told me she felt like someone had done something to her jeep and felt hopeless and could not do anything about it. She drove back to her work and called me and then called the dealership for answers. The dealership told her not to drive it and that she needed to call the roadside assistence to have the jeep brought back to their place. By now I get wind of what just happen and I put two together and assume it had something to due with the oil change at the dealership. I was upset that my wife was going through this and I could not be there because I was on my way to work. I was also upset that the dealership would tell her what she needed to do INSTEAD of the dealership taking charge and them making arrangements to pick up the jeep and then personally going out there to speak to her and assure her that they would get to the bottom of the situation and that didnt happen until my wife got mad and let the dealership know how she really felt. It was determined that the tech had put a double seal on the filter which caused the oil to spill and causing me to have the dealership wanting to put a NEW engine on the jeep. Now to some people this would be the solution for the dealership to replace the engine but to me that is not the case. I really feel that I got cheated on this. The jeep is not the jeep I onced had and I dont know what to expect if I was to have them put in a new engine in the jeep. I dont know if this gesture would completly be the solution . The jeep has to have a new engine put in it becuase of a stupid mistake and now I am stuck with a jeep that pretty much lost its value and now it is worth alot less then what I owe on it. I take pride in taking extra measures so this jeep and my other two vehicles hold their value. I feel cheated and hopeless that that was taking away from me. I am somewhat speechless and I am very angry. I will be consulting legal representation to look into this matter and I want the owner of this dealership to contact me so that I can speak with him on this matter. I dont want to talk to the service manager, I want to talk to the owner More

This dealiership could not be more helpful, friendly or easy to deal with. I tried to buy a new Ram 1500 Crew Cab on Memorial day but there was none within 1000 miles that had the features i wanted. When w easy to deal with. I tried to buy a new Ram 1500 Crew Cab on Memorial day but there was none within 1000 miles that had the features i wanted. When we ordered from the factory we were told we had to wait for them to start building the trucks for the 2014 model year. We waited and in late August a new truck just like i wanted was delivered. Though the Factory incentives had changed from Labor Day, Micheal Kinney and Steve Love gave me special consideration and i was very happy with my new truck and the price. The delivery was very smooth. Steve spend over an hour helping me through all the options so i understood how they worked before i drove off the lot. I highly recommend these folks to anyone who wants a good deal and to be treated like a valued customer. Thank you Bayshore Chrysler Jeep Dodge ! More

Bayshore Jeep is a Top Notch dealer that is worth the drive even if you live quite a distance as I do. Our salesman, Steve Love was excellent. He was very knowledgeable about the vehicle I wanted, he w drive even if you live quite a distance as I do. Our salesman, Steve Love was excellent. He was very knowledgeable about the vehicle I wanted, he was professional, friendly and HONEST! Our experience with Bayshore left us with a renewed good feeling that there really are honest dealerships out there and this is certainly one of them. John Addison in the finance department was equally as knowledgeable, friendly, and honest. I would certainly recommend Bayshore (and will) to everyone who want a Chrysler, Jeep, Dodge, or Ram. More

I really appreciated Xavier Wallace in regards to allowing me to test drive vehicles and no high pressure sales tactic for me to purchase a vehicle that day. Most sales personnel want you to buy tha allowing me to test drive vehicles and no high pressure sales tactic for me to purchase a vehicle that day. Most sales personnel want you to buy that day and if not you can tell they don't want bothered with you. I told him I needed three days to decide and I didn't receive any phones calls asking if I planned on purchasing the vehicle. I want to say the Xavier was the reason for my purchase from Bayshore Dodge. More