Bay Ridge Volvo

I would like to share my experience with Bay Ridge Volvo, I stopped by a store on Sunday afternoon during a drive to get an A/C at a local Electronic superstore. I was in the market for a newer car, but I stopped by a store on Sunday afternoon during a drive to get an A/C at a local Electronic superstore. I was in the market for a newer car, but wasn’t in a huge rush. At the store I was greeted by Fouad Fares, who first listened to my need, and then took me out side to show their Fleet of certified pre-owned-! (Yes Certified there is simply no Junk out there, you won’t find a car that older than 2006 and not under warranty, also you won’t find cars there that are not in presentable condition, no smell, noise or other time wasting experience. I wanted an SUV, but landed my eye’s on a 2007 Volvo V50, good design, look great and fitted my needs. Immediately took a test drive,++ a big plus that it was offered right away++ , liked the ride and decided to go with purchase. My biggest issue was getting approved for a loan, my credit is awful, with multiple issues that most bank’s won’t even try to approve. But I was assured of a long time relationship of this Dealership with many banks and a day later I got a call that, an approval was a go ?, big APR, but it happened. At contract signing, my payment was exactly what I was expecting (not the other way around), and I have to say that Fouad was really great at being calm, nice and very helpful. To summarize this with one word of description----Professional!!! I recommend them to everyone who is looking for a Volvo Max , Brooklyn, NY More

I went there searching for a good deal for a used Volvo car, with little money in my pocket, and fair credit report....I found Mr Fuad Faris there, who were a very nice professional, experienced, and hones car, with little money in my pocket, and fair credit report....I found Mr Fuad Faris there, who were a very nice professional, experienced, and honest man to deal with. He spend long time with me listining to me carefully and understand my whole situation, him and his manager Mr. Cruz they contacted many banks to get the best deal for me,and they got a good deal for me that no one of my friends could beleave. I am sure I will return to him again in the future once I can afford bigger and newer Volvo. More

Fares was very likeable and pleasant to work with. We needed to trade in our vehicle and get into a new lease in a hurry, and he made it possible. needed to trade in our vehicle and get into a new lease in a hurry, and he made it possible. More

I came from Wisconsin to be buy a used Volvo XC90, as the price was so much more competitive. Throughout the process, Fouad Fares was exceptional. He gave me all of the information that I requested, and ma price was so much more competitive. Throughout the process, Fouad Fares was exceptional. He gave me all of the information that I requested, and made me feel comfortable in making the decision to buy this vehicle. When I flew to New York, Mr. Fares and all other employees were extremely helpful and easy to work with. I would definitely recommend purchasing with Bay Ridge Volvo, and especially Fouad Fares. More

Mr. Fares is very professional and helpful and was willing to work extra hours to help me out. Mr. Fares has an in depth knowledge on his line of business and I would definitely recommend Bay Ridge Vo willing to work extra hours to help me out. Mr. Fares has an in depth knowledge on his line of business and I would definitely recommend Bay Ridge Volvo to my friends. More

Fouad went above and beyond to find me the car I wanted with all the features I needed. His communication with me during the process was excellent. I would definitely recommend him to anyone in the marke with all the features I needed. His communication with me during the process was excellent. I would definitely recommend him to anyone in the market for a new car. More

THE FIRST TIME I VISITED BAY RIDGE VOLVO, I HAD A NEW EMPLOYEE WHO TOOK ME OUT FOR A TEST DRIVE & WAS QUITE PERSONABLE , FRIENDLY & HELPFUL.HOWEVER, SINCE HE WAS NEW & EMPLOYEE WHO TOOK ME OUT FOR A TEST DRIVE & WAS QUITE PERSONABLE , FRIENDLY & HELPFUL.HOWEVER, SINCE HE WAS NEW &STILL IN TRAINING, I DID NOT GET ALL THE ANSWERS I NEEDED TO MAKE A DECISION. HE RECOMMENDED COMING BACK AGAIN WHEN SOMEONE MORE KNOWLEDGEABLE COULD HELP ME. THAT TIME , I MET WITH FOUAD FARES, WHO ANSWERED ALL MY QUESTIONS IN A VERY HONEST & FORTHRIGHT MANNER.WE TEST DROVE TWO MORE VEHICLES,AND HE WAS QUITE PATIENT WITH ME. HE WAS ABLE TO OBTAIN THE VEHICLE I WANTED WITH THE COLORS I PREFERRED AS WELL AS ALL THE FEATURES & SPECIFICATIONS. THE PRICE OF THE VEHICLE WAS ESSENTIALLY THE SAME AS ANOTHER VOLVO DEALERSHIP THAT I VISITED. IT SEEMS THAT I HAD A CREDIT OF $1,000.00 OFF THE STICKER PRICE OF THE VOLVO SINCE I HAD PURCHASED A HONDA ACCORD A FEW YEARS AGO FROM BAY RIDGE HONDA.I HAD NO KNOWLEDGE THAT THIS CREDIT WAS AVAILABLE & WAS VERY IMPRESSED THAT THIS WAS VERY HONESTLY POINTED OUT TO ME. FOUAD FARES IS A VERY CAPABLE, HONEST, & KNOWLEDGEABLE SALESMAN WHO WAS A PLEASURE TO DEAL WITH. More

The overall atmosphere at the dealership is friendly and professional. They show a great respect for their customers. The fact that the general manager came to greet me personally and that my sales speciali professional. They show a great respect for their customers. The fact that the general manager came to greet me personally and that my sales specialist showed great amount patience and attention to all my inquiries and questions made me very comfortable about my decision to purchase a vehicle at the dealership. More

Overall Experience very good. I had changed my mind about some purchase options a few times but Fouad was was very friendly, knowledgeable, and easy to work with. Highly recommended! some purchase options a few times but Fouad was was very friendly, knowledgeable, and easy to work with. Highly recommended! More

Had to have my car towed into this dealership after hitting an enormous pothole on the New Jersey Turnpike. While the work was finished to good standards and in a timely fashion, the car was returne hitting an enormous pothole on the New Jersey Turnpike. While the work was finished to good standards and in a timely fashion, the car was returned FILTHY inside and out. In addition, I had accidentally left my daughter's birthday gift, an expensive watch, in the car. This was stolen by the dealership employees, and the dealership claimed no responsibility for the theft, despite the fact that I had no choice but to be towed to this location as the closest authorized Volvo service center. I wouldn't recommend, nor trust, this dealership. More