Bay Ridge Volvo

Terrible Service. I had a small fender bender in June this year. I brought the car over to them.Car has been in the shop for over 2 months. They have charged an arm and a leg from my insurance company. I this year. I brought the car over to them.Car has been in the shop for over 2 months. They have charged an arm and a leg from my insurance company. I think the bill was over 16K i have no idea what they have milked them for. The car no longer sounds the same when i brought it over to them. Enging is reving when its in park i can see that the RPM needle is moving up and down. Menagement dont keep you updated on the results. More

Horrible quality of work. I took my XC70 in for service (Check Engine light) 7 times within a 3 month period. Every time it was a different part that the said failed! I find that very hard to believe. Luck (Check Engine light) 7 times within a 3 month period. Every time it was a different part that the said failed! I find that very hard to believe. Luckily I had an extended warranty that covered this fleecing. However, the time I wasted was my own. I complained to Volvo Corporate. They are Worse than useless. Their answer was "try another dealer." More

Excellent sales & service Volvo dealership. Regular 7,500 mile service for 2004 XC90. Friendly appt. secretary. Friendly service rep & extremely efficient staff. All mechanics on site were busy at 7:30 7,500 mile service for 2004 XC90. Friendly appt. secretary. Friendly service rep & extremely efficient staff. All mechanics on site were busy at 7:30 am when I got there - in their uniform overalls and state of the art service bays - spotless and well organized. Loaner car was just back from another customer - no time to clean - but they got that loaner to me within 3 mintues of my paper processing. Great service dealership - about 1000% times better than the other Volvo dealer in town - Nemet - you should avoid them at all costs - Nemet mechanics could not even install my replacement passenger side rear view mirror correctly [had to go back 3 times]. This dealership is definitely worth my extra 40 minute drive. More

I'll tell you exactly how poor the service is at this dealer...<br>I SOLD THE CAR!!! It was a C70 Convertible that had another 4 months left on its manufacturers warranty, but I just could not take a cha dealer...<br>I SOLD THE CAR!!! It was a C70 Convertible that had another 4 months left on its manufacturers warranty, but I just could not take a chance with it post warranty. I was in for service 8 times in 2 1/2 weeks this July. Simple problems, major problems same result...they just don't listen to you. For 2 years the car wouldn't start approx. 10% of the time... justt would not turnover. Brought the car in 6 different times... they could not duplicate the computer error code. There is o communication between the service consltant and the mechanics ( i use the term loosely). AWFUL... AWFUL... AWFUL More