Battison Honda
Oklahoma City, OK
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230 Reviews of Battison Honda
I would recommend Battison Honda to anyone I just bought my second car from Battison and had a great experience. The first time was in 2013 and the salesman was nice but was not there most of I just bought my second car from Battison and had a great experience. The first time was in 2013 and the salesman was nice but was not there most of the time I was trying to make a decision. He was running around all over the place like he was the most important person in the world and everyone needed him. I sat in the chair watching everyone doing things while I waited for him to "be right back" than I did with him talking with me. One of the managers actually sold me the car I bought which I loved. But he wasn't Battison, he was a jerk salesman and I'm glad that I waited long enough for the manager to came talk to me. From that point, other than a couple of glitches which were mainly due to my misunderstanding of something, it was a very good experience. This time the salesman Jake McDaniel, was awesome! He really cared about my needs and wants and was VERY knowledgeable about the car I was looking at. The finance guy, Joe Rosario, and his manager, Terry were very understanding and really bent over backwards to make sure I had a good buying experience. The guy that finalized the paperwork, Bobby Jolin explained everything he was doing and what I was signing in an adult fashion and in no way like he was talking down to me. Bottom line, every dealership has horrible employees and there are going to be bad experiences if you go to a dealership to buy a car without asking questions and being knowledgeable about your rights as a consumer. I have had awful experiences at other dealerships and I can say that if I buy another car again in the next several year, I will head straight to Battison! More
Bad customer service We bought a 2015(new) Honda Odyssey on 8/10/15 and as of today 9/5/15 we have still not received the paperwork to tag it with the Ok. Tax Commison. N We bought a 2015(new) Honda Odyssey on 8/10/15 and as of today 9/5/15 we have still not received the paperwork to tag it with the Ok. Tax Commison. Numerous calls with Bobby and Mr. Terry Burton and the receptionist have proved worthless, they all say the same thing "it's in the mail". It does not take but 3 days at the most to get a letter from OKC to Sapulpa. I am not happy with this dealership at all, they are not people of there word. The salesman was nice (Mario). Maybe their owner Mr. Larry Battison needs to know his personal are not honest and truthful! More
Worst expereince ever! So this was my first time buying a car and I wish I had chosen a different dealer. I was shocked at the extremely unprofessional service i was offered So this was my first time buying a car and I wish I had chosen a different dealer. I was shocked at the extremely unprofessional service i was offered. Firstly, I signed a contract for a brand new car and i was given a car that was driven 200 miles; with no compensation. Secondly, I signed for a specific interest rate and duration of pay on June 30th and I was told 2 days later that they cant offer me that anymore because Honda doesnt have that offer valid for July (this is when i had signed the contract in june). I wasnt informed then that Honda will not offer those rates in July. I had to change to a different pay plan, which obviously messed up my budget for the car. Thirdly, I was told 4 days after signing the contract to come and sign it again as there was a mistake in the previous contract and they forgot to add the VIN number. I had to take off from work early (I am a doctor and have a crazy busy hospital schedule) and go sign the contract again. Lastly (no this is not over yet), its been over a month, I still dont have my tag yet. And when i called to find out whats going on, i was told they need my proof of employement (which i had already given before) and 6 references. I still dont understand why was this not clarified to me earlier. If i had to go back in time and purchase a car all over again, Battison is one place i wouldnt wanna go to even in my dreams. More
Short & sweet A BIG shout out to Mario, Terry, and Joe for a great buying experience. Probably the easiest deal I've ever made. I was in and out of the dealership i A BIG shout out to Mario, Terry, and Joe for a great buying experience. Probably the easiest deal I've ever made. I was in and out of the dealership in approximately 2 hrs and headed home in my new 2015 Honda Civic!!! More
They Lied to Us! Salesman showed us one car, we test drove it, liked it, his manager gave us a price for the car. Told us to go have supper, think about it, etc. We le Salesman showed us one car, we test drove it, liked it, his manager gave us a price for the car. Told us to go have supper, think about it, etc. We left for a very short time, came back with our check, ready to buy. Here comes the Finance Manager, who tells us: 1) the car we wanted has been sold-it was sitting right where we'd left it 20 minutes prior, 2) the car is not available at the price we were given, 3) there's been a miscommunication, they didn't realize that the only car we looked at and test-drove was the one we wanted to buy!, 4) let them show us a 2015 base model that would fit into our budget. After turning that generous offer down, the original salesman rudely asked me, "you didn't really think you would get that car for that price did you?". I'm writing this review on every website like this I can find. More
Getting it Right Battison Honda and Terry Burton got it right! We bought a nice clean 2005 Honda Civic for our grandson. It was a cash deal so we were driving out of t Battison Honda and Terry Burton got it right! We bought a nice clean 2005 Honda Civic for our grandson. It was a cash deal so we were driving out of the dealership in under two hours. However, on the way home it began to overheat. We returned the next day and Battison Service Department replaced the thermostat. We paid for the parts they did the labor. That didn't fix it. It was a head gasket. After several phone calls I finally talked to Terry Burton, General Sales Manager. Terry agreed to fix it at Battison's expense and also provide a loaner. Now that is customer service! That is doing the right thing. More
Great experience Collin Pritchett, my sales person and Corey Cummings, my sales manager were very professional, courteous and knowledgeable. The entire buying proces Collin Pritchett, my sales person and Corey Cummings, my sales manager were very professional, courteous and knowledgeable. The entire buying process was very smooth and I got a great deal. I would strongly recommend Collin and Corey and the entire sales/finance staff. More
awful experience: Beware of their deceitfulness I recently got financed for a new car and after a WEEK they called me to return the car because the financing fell through. This is a common phenomen I recently got financed for a new car and after a WEEK they called me to return the car because the financing fell through. This is a common phenomenon in car dealerships called "yo-yo financing" or "spot delivery," however I didn't expect it from Honda. Although, I should have known since this particular dealership has gone under a few times. The sales consultant stated that it is now a family owned business and they are recuperating from their recent losses. This "spot delivery" phenomenon is when you get financed (with interest rate and length of loan), sign a contract, drive off the lot with the car, and a few weeks later you get a call to bring the car back. I will be moving fairly quickly with this. My attorney is going to review contract etc. No where in the contract does it state that they have the right to get the car back if financing falls through. That is a problem the dealership will have to deal with because I have a binding contract for the car. There is not a spot deliver form of any sort included. I will also be sending a complaint to the Oklahoma Motor Vehicle Commission for New Vehicles. What's worst, I already have insurance for the vehicle and was in the process of getting the tag. If in the end, the car is somehow taken from me I will not rest to inform the public of this. While investigating, I found out that they did this to a family friend. I am going to contact the media to beware of this scam and this horrible dealership. This particular scam targets people with bad credit etc. I will keep you all posted when this issue is resolved. As for now I will be working with my attorney. More
Blown Away The team at Battison Honda went above and beyond to meet both our financial needs and our car buying goals. A friendly and knowledgable staff worked The team at Battison Honda went above and beyond to meet both our financial needs and our car buying goals. A friendly and knowledgable staff worked with us every step of the way without ever putting pressure on us to make a decision we weren't ready to make. I would recommend to anyone trying to buy a car to start here. More
Very unprofessional dealership I contacted dealer online to inquire about a brand new vehicle but to my surprise dealer agent online was extremely unprofessional and rude and treate I contacted dealer online to inquire about a brand new vehicle but to my surprise dealer agent online was extremely unprofessional and rude and treated me like either buy my price or hit the road jack . Very very rude . Not even owner or general manager care enough to listen to complaining buyer . i would stay away , I am 100% sure this review will not get posted and will be deleted. More