Battison Honda
Oklahoma City, OK
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230 Reviews of Battison Honda
No drive for customer commitment Horrible experience all the way around! First off, we were lied to about what we would pay for the vehicle. We let that go. The next day we discovered Horrible experience all the way around! First off, we were lied to about what we would pay for the vehicle. We let that go. The next day we discovered under the seats were covered in dog hair, and the oil hadn't been changed. The service manager said it was noted as changed but it hadn't been reset and sticker wasn't changed. The financing office called us two days later to say they had forgotten to have us sign some papers. Three days after buying the vehicle, we got in the car to find it wouldn't start. We were two miles from the dealership, called and were told " find someone with jumper cables" A week later they called again, saying they had overlooked some more of the paperwork and needed us to come back again. After being told it was all finalized 4 times, we are still not finished! All because paperwork errors. More
Very Poor customer Service!!!!!!!! Oil had not been changed in the car we bought. Detail didn't get done and when the vehicle left is stranded moments after signing the papers they didn Oil had not been changed in the car we bought. Detail didn't get done and when the vehicle left is stranded moments after signing the papers they didn't offer to come help us. More
Bait and switch After 3 times of a Battison rep saying that they had a particular vehicle in stock only to find that they did not, I have crossed Battison off the lis After 3 times of a Battison rep saying that they had a particular vehicle in stock only to find that they did not, I have crossed Battison off the list and bought elsewhere. There are much better Honda options in OKC. More
Nice place with honest, friendly people! This place is pretty cool:) All the staff is super friendly, they have a playroom for kids with a viewing window, so you can conduct business while This place is pretty cool:) All the staff is super friendly, they have a playroom for kids with a viewing window, so you can conduct business while watching out for your kids and MOST IMPORTANT OF ALL, they are honest and up-front. I received an awesome deal and Sales Manager, Andrew, was approachable and very friendly and he knew his stuff. I got the deal I wanted with not much hassle. Buddy, Calvin, the lady at the first desk when you enter and the receptionist were all awesome and friendly. Keep up the good work, guys! More
Sadly disappointed I went to get my oil changed in my Honda Accord before Christmas. I ask them to please check my back left tire because it kept going low every couple I went to get my oil changed in my Honda Accord before Christmas. I ask them to please check my back left tire because it kept going low every couple of months. They looked at it and said there was a nail in it and it could not be repaired and I would need a new tire and there was also a nail in one of my other tires that they could be repaired. I asked them how much a new tire would cost. He quoted me $109. I thought that was a pretty good price so I asked him to quote me 4 as I was planning to buy new ones after the first of the year anyway. He told me if I buy 4 I get one for a penny. Wow! What a deal! He gave me a quote of $562.. Now I'm no math scholar, but I am not stupid either. That didn't seem to me to be $109 a tire with one for a penny. After the first of the year, I went to Discount Tires. I ask them to check to see if there were any nails in my tires. They looked at the tires, along with my son, who is a mechanic. They said there was a nail in the back tire that kept going low and it COULD be repaired. There were no other nails in my tires. It is too bad that they cannot operate their business with some integrity. I will never do business with them again nor will recommend them to anyone! More
Didn't work with us and lied to us We were needing a new vehicle and my wife really wanted a Honda. If it wasn't for that I would've walked away. She later said that she was also disa We were needing a new vehicle and my wife really wanted a Honda. If it wasn't for that I would've walked away. She later said that she was also disappointed. Battison Honda has always been good to us and given us a great deal. This time they wouldn't budge much on the price and lied to us about how they were giving us the price below what it cost them. That was total BS. Also they had a TV ad with a new 2016 CR-V for $229/mo. When it came to the deal it was $430/mo. No way do better. Finally got it to $265/mo until we went to the Finance office where he put it at $305/mo. We managed to talk him down to $288/mo. That's not all - The list price was $24325 and the paperwork says $26328. Less a $2000 down payment. plus fees makes it $21818 We were made the offer of $20500 after down payment. I called them back a couple of days later when I seen the TV ad again and mentioned the special price they have. I was told that there were probably only 1 or 2 of those and that they were sold by the time we purchased the car. We have the cheap model, the LX. We both feel that we got the runaround and were lied to. We won't be back. 2 years ago we bought a 2014 CRV new and it cost nearly $26000 and traded in our old CRV for $1800 and $1000 down. We were able to get it for $18000. We were very well taken care of then. We should've went to Ford, at least they have always been good to us and they are offering 0% for 60 months. I will not that the sales woman was very nice and helpful. More
new car sales manager sales person Linda Graham great sales person! sales manager (Andrew ?) was a complete butt! does not listen to customer. bought elsewhere for this re sales person Linda Graham great sales person! sales manager (Andrew ?) was a complete butt! does not listen to customer. bought elsewhere for this reason a 2016 Cadillac I'am 66yrs old. he was insulting, to and my wife wishing to buy a polit. not a odyssey. left mad with no price on a pilot. salesperson even said she could believe how he treated was. will not be back as long as he working there. 3 other Honda contacted that night and had this pilot for sale here in the metro area. and a better price than sticker and he claimed you couldn't find it. . More
Bad customer service. Warranty isn't being honored. Buying the car was a great experience. Salesmen were great. My problem was with the finance department and the extra warranty I bought. I was told it Buying the car was a great experience. Salesmen were great. My problem was with the finance department and the extra warranty I bought. I was told it covered "all electrical". 200 miles, 4 weeks, after I bought the car the ecu/ecm/pcm went out. Took it to the dealer, and they couldn't tell me it was covered. Told me to contact the warranty company. Went back and forth and on hold for several hours. Had to talk to the finance manager to get anything. All I was told was that I can cancel the warranty. So now I spent 20k on a car with several thousands in damages. Salesman and the service department were very helpful. Finance and the warranty company were of no help, and even lied. More
Best car buying experience! The car dealer Corey Cummings was fantastic, he was straight to the point and got us in and out as quickly as possible! I've sent my family to see him The car dealer Corey Cummings was fantastic, he was straight to the point and got us in and out as quickly as possible! I've sent my family to see him and will defiantly purchase another vehicle on my next trade in! More
Customer satisfaction I have purchased two cars from Battison Honda in the last two years. One new Accord and a used Nissan. Both of these experiences went very well. Ev I have purchased two cars from Battison Honda in the last two years. One new Accord and a used Nissan. Both of these experiences went very well. Everyone involved from initial contact to driving off the lot was very professional. Corey Cummings did an outstanding job on making the deal and ensuring the car was completely prepped and ready to go. I will definitely look him up when I shop for my Son's next car! More