Basney Honda - Service Center
Mishawaka, IN
1,684 Reviews of Basney Honda - Service Center
I came in for oil change and tire rotation. Fast and easy. No appointment needed. Fast and easy. No appointment needed. More
lots of changes in personnel since we started with Basney years ago. some for mthe good and some for the bad years ago. some for mthe good and some for the bad More
They resolved an issue that a different repair shop caused with my oil cap. It was loose and causing a click noise which I had thought was coming from the under carriage. They fixed it and only charged caused with my oil cap. It was loose and causing a click noise which I had thought was coming from the under carriage. They fixed it and only charged me 1/2 labor. More
Quick service, polite staff, easy wait for the car with coffee and snacks, coming back for sure coffee and snacks, coming back for sure More
Misdiagnosed window problem first visit, sent away fixed, it wasn't. Curt mad it right and had part ordered. Asked to be put on no car wash list when being serviced. Car was washed and as in the last two oil it wasn't. Curt mad it right and had part ordered. Asked to be put on no car wash list when being serviced. Car was washed and as in the last two oil changes left very spotty - your car wash needs some work. More
Who is curt I dealt with Steve peacock who is excellent I have bought over five cars from steve have bought over five cars from steve More
They were courteous, quick to get me in, quick to get it resolved, and made me aware of an existing warranty on the part that was replaced. resolved, and made me aware of an existing warranty on the part that was replaced. More
Listened to needs and attention to detail was excellent. Communicated solution for today and also future. Communicated solution for today and also future. More
Service Manager Alan Royce and service advisor Austin were excellent to deal with. I had a complex engine issue. I was ripped off by the last place I used. My legal counsel recommended I turn to Ba were excellent to deal with. I had a complex engine issue. I was ripped off by the last place I used. My legal counsel recommended I turn to Basney Honda to have my engine issue properly resolved. They use Basney Honda them selves. I had to drive over an hour to get to this Dealership. My car was repaired properly here. Alan Royce was so helpful explaining the situation in a way I could understand when things got overwhelming for me. I appreciated his guidance. Austin is so calm and easy going it was a pleasure dealing with him. My car is solid now. It drives like a new car. I highly recommend this service department especially for widows, single ladies. Honestly and integrity is what you will find here. More
Basney Honda has excellent service advisors and mechanics. Any time I have had service needs, Basney has completed the work in a timely and professional manner. mechanics. Any time I have had service needs, Basney has completed the work in a timely and professional manner. More