Basney Honda - Service Center

Austin is amazing! He kept me apprised of the progress of the car and facilitated the necessary repairs. Unfortunately, despite having a scheduled appointment for 8a He kept me apprised of the progress of the car and facilitated the necessary repairs. Unfortunately, despite having a scheduled appointment for 8am, the car was left on the lot outside and not evaluated or worked on for 36 hours (ie, the next afternoon). This was extremely disappointing as an appointment would suggest that one's car maintenance would occur in a timely manner. More

Prompt service! Very friendly! Shop very clean! Car was washed. Nice handshake thanking me for my business! Very friendly! Shop very clean! Car was washed. Nice handshake thanking me for my business! More

Curt did a great job of taking care of my needs. I am pleased with the professionalism. This was a very positive experience for me. Thank you! I am pleased with the professionalism. This was a very positive experience for me. Thank you! More

Seamless experience between Basney, Westfield Insurance, and Enterprise car rental. They dealt with each other. Very little paperwork. Job looks very well done, but im no expert. and Enterprise car rental. They dealt with each other. Very little paperwork. Job looks very well done, but im no expert. More

Making the appointment was ver easy. Team was friendly when I arrived and showed me the water and coffee for my wait. Once complete it was easy to checkout and everyone was friendly. Team was friendly when I arrived and showed me the water and coffee for my wait. Once complete it was easy to checkout and everyone was friendly. Overall a great experience. More

Great communication updates and a nice loaner car when a part was not available until the next day. part was not available until the next day. More

Curt was awesome, he said it would take approximately 2 hours & it was 2 hours pretty much exactly. They were so busy, but every employee was very cordial in spite of all that was going on!!! They washe hours & it was 2 hours pretty much exactly. They were so busy, but every employee was very cordial in spite of all that was going on!!! They washed my car at the end, my car looks awesome & runs great More

Steve was very helpful answering all my questions! Making this process very easy. Will be back Making this process very easy. Will be back More

Basney has been good for the last 6 years I have had my crv. Was not pleased with the service this time nor the results from a previous service. crv. Was not pleased with the service this time nor the results from a previous service. More

Very responsive. Keep me informed throughout the process. Willing to accommodate my schedule. Ended up paying less than estimate. Keep me informed throughout the process. Willing to accommodate my schedule. Ended up paying less than estimate. More