Basney Honda - Service Center

I got a call after the install of my side mirror that the part arrived. This was a little confusing yet encouraging as the one that was install has a blemish. I called back to see if this was the actual unit part arrived. This was a little confusing yet encouraging as the one that was install has a blemish. I called back to see if this was the actual unit and if the one paid for and installed previously was a temporary perhaps to protect the assembly. The service contact I spoke with had no idea what I was talking about and only jnew that the part had arrived, suggesting I call back to speak with Curt. I tried to reach him, but was routed to someone else's voicemail. In that left message, I explained the above, but have not yet received a callback. The originally damaged assembly was also missing in part from my vehicle when I picked it up after the initial install, which seemed strange...it may have been in better shape aesthetically than the one installed now. Confused and frustrated, Prof Alf More

Friendly and efficient service. I would recommend them for Honda service needs. They communicated well for my recall I would recommend them for Honda service needs. They communicated well for my recall More

Wish they would have heard what I heard at the first stop sign I stopped at when i left. The door rattles at all stops where I idle. They were not able to reproduce it. sign I stopped at when i left. The door rattles at all stops where I idle. They were not able to reproduce it. More

Very friendly and listened to what I needed. Very helpful and accommodating. Great employee's and great experience. Very helpful and accommodating. Great employee's and great experience. More

I have been a customer of this dealership for 25 years and I have never been disappointed and have always been welcomed here and I have never been disappointed and have always been welcomed here More

I have been a customer here for 25 years and have always been very wecomed been very wecomed More

12 days after taking my car in I find out there’s coolant in my transmission and that the two are mixing in both the coolant tank and the transmission. Why didn’t they catch this? in my transmission and that the two are mixing in both the coolant tank and the transmission. Why didn’t they catch this? More

Had car there three times for the exact same problem each time they said they did a full engine evaluation the last time they said it was the alternator and when I asked if it had been checked the previous t time they said they did a full engine evaluation the last time they said it was the alternator and when I asked if it had been checked the previous two times I got a rude answer. I feel like two unnecessary trips were made +2 towing to your establishment that were unnecessary if it had been done right the first time More

I told these guys what the problem was in the car and they called me later five hours later and they told me they can’t find the problem and then they charge me five hours for nothing for diagnostic did they called me later five hours later and they told me they can’t find the problem and then they charge me five hours for nothing for diagnostic did not even have that diagnostic. I told this guy I change the ABS madule And before I change it, the car start right up after I change it The car won’t start up in the end today, they told me it has to buy the ABS module this is not acceptable stole my money More

The young girl in service was great. Very friendly and a dog fan. Oh, and she taught me how to get my trip locator on. Very friendly and a dog fan. Oh, and she taught me how to get my trip locator on. More