Basney Honda - Service Center

Waited while vehicle was serviced. Quick turnaround time, friendly employees, car wash and popcorn. What more could one ask for? Service seems to have been completed in a professional Quick turnaround time, friendly employees, car wash and popcorn. What more could one ask for? Service seems to have been completed in a professional manner. Have to admit, it's the first time changing the brake fluid was part of the recommended service. More

I have been disappointed at every step with this dealership. They sold me a car with a damaged windshield and would not replace it. Made me come in twice for a separate recall that still has not b dealership. They sold me a car with a damaged windshield and would not replace it. Made me come in twice for a separate recall that still has not been fixed. They overcharged for a tune up and sold me a car with a bunch of other people’s personal information on it. Also, they gave me a ridiculous quote for changing out the damaged windshield. Can’t see doing business with them or Honda again. More

The staff is very customer oriented and they do a very good job of listening to what the customer needs. good job of listening to what the customer needs. More

Basney Honda was ready when I arrived for the Friday 8:30 am appointment. Austin welcomed me and was ready for my 2012 CRV. The waiting room was comfortable. The wait took longer than I expected but I did no am appointment. Austin welcomed me and was ready for my 2012 CRV. The waiting room was comfortable. The wait took longer than I expected but I did not mind. High quality service is very important to me, i hate rushed work on my vehicle. Austin understands my CRV and I appreciate his recommendations. Thank you, More

Curt was a pleasure to work with. I had very good service. There was no charge for the service because it was a vehicle recall. I had very good service. There was no charge for the service because it was a vehicle recall. More

Fast Service. Honest Informative needs for my future car service. Good price. Comfortable waiting area. Honest Informative needs for my future car service. Good price. Comfortable waiting area. More

Excellent service; Friendly and courteous staff; Knowledgeable ;Giod communication; a professionals; A+ service. Would recommend Knowledgeable ;Giod communication; a professionals; A+ service. Would recommend More

I had a broken part dragging under my CRV. Basney took it in immediately to remove it while I waited. They then scheduled me to install the replacement part a couple of days later, when the pa Basney took it in immediately to remove it while I waited. They then scheduled me to install the replacement part a couple of days later, when the part had come in. Scheduling ahead is better, but, when an emergency struck, Basney stepped up. More

Very helpful but took longer than told in the beginning. Good communication at first, then that stopped and I had to keep calling about my car. Good communication at first, then that stopped and I had to keep calling about my car. More

I got a call after the install of my side mirror that the part arrived. This was a little confusing yet encouraging as the one that was install has a blemish. I called back to see if this was the actual unit part arrived. This was a little confusing yet encouraging as the one that was install has a blemish. I called back to see if this was the actual unit and if the one paid for and installed previously was a temporary perhaps to protect the assembly. The service contact I spoke with had no idea what I was talking about and only jnew that the part had arrived, suggesting I call back to speak with Curt. I tried to reach him, but was routed to someone else's voicemail. In that left message, I explained the above, but have not yet received a callback. The originally damaged assembly was also missing in part from my vehicle when I picked it up after the initial install, which seemed strange...it may have been in better shape aesthetically than the one installed now. Confused and frustrated, Prof Alf More