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Basney Honda - Service Center

Mishawaka, IN

4.4
1,686 Reviews

1,686 Reviews of Basney Honda - Service Center

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August 15, 2023

I've bought 3 vehicles from Basney I don't think I got a good trade in price for my vehicles but it is a descent place More

by GROUNDHAWG42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armontae House
August 15, 2023

Kind people, quality care. A 5 star recommendation would be to detail every vehicle that has been kept by the dealer for more than a week. More

by rkelly1968
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Gregg and the Basney Honda Service Department have always been helpful in rectifying any of the few issues I've had with my Honda Pilot. They get me in as soon as possible, get the work done as quickly as po More

by glanzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
August 14, 2023

They have always been honest with me about what needs to be done or not done with my car. More

by LINDASELEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

We had a 10am appt but the car wasn't ready until around 5:30/6pm. All that had been done was an oil change by then and the a/c diagnosis was getting started. I didn't ask for an oil change. I asked for my More

by Kfry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Lynn
August 14, 2023

They go above and beyond to take care of their customers. Honest about what Work needs to be done and not assigning unnecessary work. More

by brbrown1069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
August 13, 2023

Service writer was great. Dealership policy sucks I don't think I'll ever go back! More

by rxb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Aufie
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Austin is a wonderful employee, always helpful and professional. Austin is the reason we always bring our Honda into Basney for service. More

by HKMCSHAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

I have had all of the servicing done at Basney Honda since I purchased my 2016 CR-V there. I have been pleased with their service and plan to continue getting the service done there in the future. T More

by BEACHENTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
August 11, 2023

Very friendly. You are expensive but I like to go to the dealership to get work done so there is a record of maintenance. More

by EDJOZWI
Recommend Dealer
Yes
Employees Worked With
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