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Basney Honda - Service Center

Mishawaka, IN

4.4
1,680 Reviews

1,680 Reviews of Basney Honda - Service Center

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November 20, 2024

I was happy with the service. It was very streamlined and thought out. It was also clean More

by Skeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

After my last service, the sales department asked if I would be interested in selling the car to them. I did and I no longer own the car. Thak you Basney Honda for all the year on the service of my car. I More

by CARL.ARELT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Was able to change our appointment day with no problem. Got us in fast and was able to repair our vehicle within a few hours. Always great to work with this location! More

by kealake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Service department got us in fast. They looked at our Honda with good results. We are very happy. More

by ALLGOOD1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madsion Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Good service. Fully satisfied. They notified me about the additional services to be performed which was expected and I approved them quickly. More

by khatiwadalila
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Took care of my vehicles recalls and scheduled maintenance items as well as me. Very Professional and courteous service. More

by ojschlatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

I dropped off a tire and rim for repair due to a hole in the sidewall. I was disappointed that when I went to pick up the tire there wasn’t any service technicians there to put the tire back on my vehicle. More

by jkcollins01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who did the repair
November 11, 2024

I always enjoy great service at Basney Honda. I appreciate the attention to detail and the friendly way the technicians explain the work that is being done. Thank you! More

by kromkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

Poor communication with me, I had to keep calling him. Like all dealers, they tried to sell me $1500 more than the vehicle needed. He did not know how to use the software and the quote doubled, and I ha More

by golfbradx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt Seufert
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

I was not happy or satisfied with what they did and how much they charge me. More

by Micheal rodriguez
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Austin Aufie
1.0
This rating includes all reviews, with more weight given to recent reviews.