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Basney Honda - Service Center

Mishawaka, IN

4.4
1,686 Reviews

1,686 Reviews of Basney Honda - Service Center

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September 05, 2023

Very courteous and prompt service. Changed my oil, checked my car out and washed it! More

by npietrangeli67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
September 02, 2023

Greg was very helpful and I would definitely recommend them to a friend, they made getting the repair’s easy More

by ivankovj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
September 01, 2023

I was not informed that I had to pay for my checking of my truck about $200 More

by vacosta9798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Aufie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Peacock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Nicolini
September 01, 2023

I only go there because they validate my concerns They are courteous and efficient .I love the information about my car being texted to me. More

by lakelady52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
August 30, 2023

Make an appointment August 11 for August 22. My vehicle was there for days and didn’t get worked on until the last day. No one from the dealership called me to inform me of any delay. More

by Shiloh1252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Lynn
August 30, 2023

I was told the recall would take all day, and possibly overnight. Instead, it was done in 3 hours. Great, but I would have waited if the estimate was anywhere near the result. We don’t live close to the d More

by glenn.killoren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
August 27, 2023

First I left a message. No response, so a few days later I called back and made an appointment. This appointment was for a recall. All is fine now. More

by vstevens779
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2023

I am grateful Basney was able to complete our service quickly without an appointment. Thank you! More

by juddmcnally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
August 26, 2023

Prompt, informative, answered questions,addressed concerns, very congenial without being condescended, over all salutary experience More

by ROBERTWCLAUSEN4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
August 25, 2023

Got charged for a tire rotation but was not notified that i would be charged for that. Overall love Honda and plan to continue my car buying expenses with them. Friendly staff made me feel welcome as al More

by oliviakfrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn, Armontae House
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