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Basney Honda - Service Center

Mishawaka, IN

4.4
1,686 Reviews

1,686 Reviews of Basney Honda - Service Center

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September 24, 2023

I got in and out by the end of the morning and the job was done right. More

by AUGUST13132000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2023

They were very helpful and very efficient. Thought would be there for two hours and they were done within an hour! More

by mcscm13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
September 21, 2023

Took my 2021 Honha HRV in for service. So impressed with the friendly service. Professional and helpful. The Uber service was great as was Cynthia! Thank you! Marilyn Sibley More

by maresib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

Had a recall done on my 2006 ridgeline. Filler pipe for gas tank didn’t get connected back up so had to return. It was taken care of quickly with no other issues. More

by Kb9mt1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Krause
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

It’s good, fixed Honda recall no problem in quick time frame able to get on. More

by MEGSHEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
September 15, 2023

Clean, very responsive, and friendly folks. The only draw back was whomever put the car in the lot left a rather unpleasant odor behind. More

by tkeslin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

I’ve owned 4 different Honda cars and I have loved everyone of them. Their service is always excellent, and I’ve always been pleased. More

by Grayrag3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Krause
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

I’ve been going to this place for years. Quality has always been top tier and customer service is beyond expectations. Thank you guys for always giving a welcome and pleasant experience. More

by William Bibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
September 13, 2023

Honest. Trustworthy. Friendly. Accommodating. Highly skilled technicians. Responsive. Keeps customer well informed. True to estimate. More

by PAMM0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

Greg was very knowledgeable and friendly. He took care of all my needs in a timely manner. He even arranged for me to drive a car while mine was in the shop. Thank you for being a company tha More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
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