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Basney Honda - Service Center

Mishawaka, IN

4.3
1,731 Reviews

1,731 Reviews of Basney Honda - Service Center

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August 03, 2024

Great people to work with and have purchased multiple vehicles from them. The service dept and record keeping is the area of opportunity. More

by A_MONDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2024

It was a good experience except had to go back and have a brake light bulb replaced even though they just put it in but they got me back in fast More

by Joshuatapia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

Staff at Basney are kind, they listen to what you are interested in, and they work with you to accomplish your goal. I cane from out of state to purchase my vehicle. The Basney staff were great at a More

by Thornton.winifred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2024

The service advisor did a great job. The service technician also did a wonderfull job. More

by jgosc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madsion Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gagyi
June 21, 2024

Curt has been extremely helpful and knowledgeable about my vehicle. He keeps me informed of any issues encountered during the vehicle service, and he always exhibits a friendly and professional attitude. More

by rmcozzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

the customer service lady who helped me was very helpful and friendly. she was excellent More

by faustinsem2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Very polite and upfront on the timeframe of the repair. The Uber driver he called was fast and courteous. More

by Chrissy1863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Austin is amazing! He kept me apprised of the progress of the car and facilitated the necessary repairs. Unfortunately, despite having a scheduled appointment for 8a More

by anonymous
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Prompt service! Very friendly! Shop very clean! Car was washed. Nice handshake thanking me for my business! More

by rjtcz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Curt did a great job of taking care of my needs. I am pleased with the professionalism. This was a very positive experience for me. Thank you! More

by marciap2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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