Basney Honda - Service Center

It was great and swift I was done in 90 minutes Thank you very much very much More

Extremely slow service with waiting for an oil change for 3 hours after having an appointment pre-scheduled as well. No update during the 3 hours 3 hours after having an appointment pre-scheduled as well. No update during the 3 hours More

Pleasant, reasonable, efficient. Austin is excellent in the areas of customer service, thoroughness and personality. Austin is excellent in the areas of customer service, thoroughness and personality. More

Was able to get in quickly for oil change and tire rotation. Service was very quick. rotation. Service was very quick. More

Poor communication by Basney- no follow up- disappointed in Service, although recall was completed by but not on day of said apt. in Service, although recall was completed by but not on day of said apt. More

I was seriously dissapointed by dealer, he gave me bad service Like what? Dealer is not cooperative, and not responsible for his bad service service Like what? Dealer is not cooperative, and not responsible for his bad service More

Oil change. In and out fairly quickly. Curt was extremely professional and helpful. Very nice. In and out fairly quickly. Curt was extremely professional and helpful. Very nice. More

Appreciated the thoroughness of the initial assessment, and a very detailed plan for repairs. Took a few days longer than expected, and an update when it was two days beyond the expected date for service c and a very detailed plan for repairs. Took a few days longer than expected, and an update when it was two days beyond the expected date for service completion on that would've been helpful, but otherwise good experience. More

I was not happy with Honda for a 6 week wait time on the part. As far as Basney, I am glad that they provided me with a loaner car. The only negative I have is that the loaner is an Accord. I am 6'1" with a part. As far as Basney, I am glad that they provided me with a loaner car. The only negative I have is that the loaner is an Accord. I am 6'1" with a bad back and it is very difficult to get in and out of. I appreciate Cynthia keeping me updated on the status of my part. More

Friendly interactions, no complications with helping me with what I need. All around good experience with what I need. All around good experience More