Basney Honda - Service Center

Efficient and thorough. They finished before anticipated. We are very pleased with Cindy. They did an awesome job They finished before anticipated. We are very pleased with Cindy. They did an awesome job More

Last two visits have involved all day waiting for service and incorrect part sourcing. Pretty disappointed in my experience. and incorrect part sourcing. Pretty disappointed in my experience. More

Didn’t have the part I needed and made me reschedule my appointment. Very unprofessional. appointment. Very unprofessional. More

Yells and screams at employees in front of people, doesn't care about other people's needs and plays favorites when it comes to customers. Not a very friendly person doesn't care about other people's needs and plays favorites when it comes to customers. Not a very friendly person More

Curt kind, good social graces, informative, clear on what to be done and when return. to be done and when return. More

They were very quick in getting my car back to me ounce the parts came in. the parts came in. More

Call back after leaving messages with service department needs much improvement. Over the past month, I’ve left two messages for what appears to be a default person to call me back as soon as possible. No c needs much improvement. Over the past month, I’ve left two messages for what appears to be a default person to call me back as soon as possible. No calls ever received back. Also, I need to come back in after my last expensive service performed as the Plastic cowling was not properly put back and is loose to the right and left. Will be making an appointment soon to get that fixed. I am satisfied with the work that was done. Just not happy with having to come back and dealing with voicemails that they never responded to. More

Always great service. Great communication and the best service. Tell you exactly what the vehicle needs Great communication and the best service. Tell you exactly what the vehicle needs More

I appreciate when the technician let me know what other work should be done. Thank you work should be done. Thank you More

My repairs were done faster than I expected and I got a free carwash to boot. They were friendly and proficient. free carwash to boot. They were friendly and proficient. More