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Basney Honda
Mishawaka, IN
2,750 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,750 reviews
August 02, 2019
Solid Service Gave pretty good service in reasonable time frame..helped diagnose upcoming issue to address in future. Friendly service and seemed to be looking out Gave pretty good service in reasonable time frame..helped diagnose upcoming issue to address in future. Friendly service and seemed to be looking out for needs of car. More
by DFGUMOE
Verified CustomerEmployees Worked With
Brian Lynn
August 02, 2019
Customer service subpar I called Friday at 5:20pm to schedule service. The operator tried connecting me but the person wasn’t available. I explained about the last service an I called Friday at 5:20pm to schedule service. The operator tried connecting me but the person wasn’t available. I explained about the last service and the poor response. I asked for a call back that day and was assured that she would walk the phone message back to them. I never received a call until Monday morning which is when I wanted to drop off my vehicle for the recall. Again Basney dropped the ball. Not happy at all. More
by llweber721
Employees Worked With
Operator no name provided , Brad Pankow
August 02, 2019
Fast and courteous! We had our CRV serviced recently and we were very happy with the whole process. Our service writer, Matt, was very courteous and a joy to deal with. We had our CRV serviced recently and we were very happy with the whole process. Our service writer, Matt, was very courteous and a joy to deal with. Thank you for your friendly and excellent service!! More
by DELANDJAL
Employees Worked With
Matt Mulstay
August 02, 2019
Great service & help Honda 2017 CRV Real transaxle fluid replaced on my Honda and also relayed information about other possible service needed. Easy to get in via q Honda 2017 CRV Real transaxle fluid replaced on my Honda and also relayed information about other possible service needed. Easy to get in via quick service. New what I needed and work done expeditiously! More
by dbwynn
Employees Worked With
Brian Lynn
August 02, 2019
Great job Don Perkins Fantastic staff and service!!!! Can’t recommend Don Perkins enough! He has great customer service and is honest with recommendations and guidance. Fantastic staff and service!!!! Can’t recommend Don Perkins enough! He has great customer service and is honest with recommendations and guidance. We will always return to Barney for his service. More
by TNTKRAMER97
Employees Worked With
Don Perkins III
August 01, 2019
Service Basney always does an excellent job servicing my vehicles. The people are cheerful, friendly and always helpful. The prices are reasonable. Best of al Basney always does an excellent job servicing my vehicles. The people are cheerful, friendly and always helpful. The prices are reasonable. Best of all is the curtesy wash. More
by WSILL
August 01, 2019
Very fast I scheduled an oil change and tire rotation and asked for a shuttle ride home, assuming it might take over an hour (due to other jobs ahead of mine.) I scheduled an oil change and tire rotation and asked for a shuttle ride home, assuming it might take over an hour (due to other jobs ahead of mine.) The shuttle didn't leave for about 25 minutes after I got there and by the time I got home, I had a message saying my car was ready! Next time I'll just wait for job to be done. More
by lmacmil
July 31, 2019
Oil Change The service was great. The gentleman that helped me with my service was great and very nice. My wait was not long and the when checking out. The young The service was great. The gentleman that helped me with my service was great and very nice. My wait was not long and the when checking out. The young man was very friendly. More
by toangaseti1979
Employees Worked With
July 31, 2019
Enjoyed dealing with Basney Bob was quick to respond to my inquiry about the used car we were interested in - very friendly and helpful in moving us through the purchase as was R Bob was quick to respond to my inquiry about the used car we were interested in - very friendly and helpful in moving us through the purchase as was Ron in finance More
by jm56
July 31, 2019
Good experience A nice, low-pressure experience. Strong, capable staff who were polite and respectful. I would not hesitate to recommend this dealership to family an A nice, low-pressure experience. Strong, capable staff who were polite and respectful. I would not hesitate to recommend this dealership to family and friends. More
by kencrossgm
