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Basney Honda
Mishawaka, IN
2,750 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,750 reviews
August 20, 2019
Enjoyable Everyone was nice, the waiting room was cozy with plenty of refreshments and even had a room for children. My oil change was completed quicker than qu Everyone was nice, the waiting room was cozy with plenty of refreshments and even had a room for children. My oil change was completed quicker than quoted. More
by JOURDANRICKETTS
Verified CustomerEmployees Worked With
Brad Pankow
August 20, 2019
Quick oil change Quick oil change and tires rotated but they forgot to turn off air pressure light. Just an inconvenience for me. Not able to rerun until next week. Dr Quick oil change and tires rotated but they forgot to turn off air pressure light. Just an inconvenience for me. Not able to rerun until next week. Drove out to Illinois and hope just forgot to check light More
by Terri
Employees Worked With
Matt Mulstay
August 20, 2019
Air bag recall Got to my appointment a little early they took the car right in and told me they would call me a soon as it was finished asked me if I would like a f Got to my appointment a little early they took the car right in and told me they would call me a soon as it was finished asked me if I would like a free car wash... did a vehicle inspection on my car asked if I wanted further work done on it everybody was polite and helpful More
by FIVEDEADMEN
Employees Worked With
Matt Mulstay
August 20, 2019
Great dealership to work with Everyone was very accommodating and service level exceeded expectations. The salesperson and financial person I dealt with were extremely friendly, h Everyone was very accommodating and service level exceeded expectations. The salesperson and financial person I dealt with were extremely friendly, helpful, and made the car buying experience a pleasant experience. More
by Anonymous
August 19, 2019
Brandon was great! My mom was looking for a CRV and was pretty specific about what she wanted. Brandon was very helpful and showed us some other options as well as expla My mom was looking for a CRV and was pretty specific about what she wanted. Brandon was very helpful and showed us some other options as well as explained everything about the CRV’s. She ended up liking the newer model best and Brandon let us know as soon as they had one that fit her options/color choices. Never pushy and always knowledgeable. Thanks Brandon! More
by JStroup
Employees Worked With
Brandon Wilson
August 19, 2019
Easy Breezy! Barney Honda and the Service center are great! The employees are professional, friendly, and attentive to the customers needs! Exceptional, would reco Barney Honda and the Service center are great! The employees are professional, friendly, and attentive to the customers needs! Exceptional, would recommend Basney Honda to anyone... More
by geniuswins
August 19, 2019
Totally met my expectations. Kept communication open! The entire team in the service area worked with me to "make me satisfied" regarding some work that needed to be done. they did not shut me down, or ev The entire team in the service area worked with me to "make me satisfied" regarding some work that needed to be done. they did not shut me down, or ever once say "no, we can't do that". Great experience. More
by MWish
Employees Worked With
Brad Pankow, Matt Mulstay
August 17, 2019
Great service experience I was able to get my Honda CR-V in for service the day after I called. Austin was very helpful and the work was completed that day. Since they had to I was able to get my Honda CR-V in for service the day after I called. Austin was very helpful and the work was completed that day. Since they had to keep my vehicle for several hours, they gave me a 2019 courtesy vehicle to use. Everyone was friendly and helpful. Thanks! More
by LynnS
Employees Worked With
August 17, 2019
Great customer service! They were all super friendly and we never felt pressured into anything! Very helpful and helped us to understand exactly what the process was and what They were all super friendly and we never felt pressured into anything! Very helpful and helped us to understand exactly what the process was and what we could expect. More
by Laurat32
August 16, 2019
Great service! Basney Honda took care of a brake clicking problem that arose in my 2018 Honda. Customer service was friendly and problem was taken care. They went be Basney Honda took care of a brake clicking problem that arose in my 2018 Honda. Customer service was friendly and problem was taken care. They went beyond to make sure my CR-V was ready to go. More
by LizCR-V2018
Employees Worked With
Matt Mulstay
