Basney Honda

Excellent dealership! Basney Honda is a great dealership. They had what I wanted in stock and quickly got the paperwork in order! This is my third lease from them and I wi Basney Honda is a great dealership. They had what I wanted in stock and quickly got the paperwork in order! This is my third lease from them and I will go back again. Thanks to Our salesman, Bryan Smith, for putting it all together and getting us on the road! 😊 More

Easy to work with. Professional. Visited on a Sunday and found a car we were interested in. Went online when they were open and found the car. Sent an I'm interested message and value Visited on a Sunday and found a car we were interested in. Went online when they were open and found the car. Sent an I'm interested message and value my trade in. Received a telephone call within minutes. Talked with Leslie and told her when we'd be there to test drive. Test drove, looked at options to buy it lease. Decided to lease. Completed paperwork and left with the car. More

BAD! Never again this dealer! 1st week computer software update needed for tire vibration, muffler /tailpipe, bad smell inside.no rental available, damage on inside rear hatch, pas 1st week computer software update needed for tire vibration, muffler /tailpipe, bad smell inside.no rental available, damage on inside rear hatch, passed around to different guys, used a 14 yr old phone to try to contact me. I just bought this! Why wasnt new #in system, no return call on hatch prob. Ignored by Jay. Had to go thru several guys tlin service dept to get things done. Thank god i bought a warranty. I was told you bought used.this how you treat buyers of used vehicles? Still have some tire issues, hate to go back to them. Should have traded this car out for me. This all happened in 1st 2 weeks of purchase.held up for a week of getting muffler as they used old phone number.Very disappointed in this place an treatment. Brad in service only decent guy. Would never recommend to anyone..asked for carfax at beginning. Was given after i had signed. Set up technique i believe. Now supposedly in hands of Chip Basney. Been a week again no word. Terrible business dealings. All within first 3 weeks of purchase if you count week waiting for muffler to be replaced. Was told had parts next day but used old old number to contact me! Dont they update system when someone buys? Failed me as a customer the whole deal. So here is your survey you asked for. I doubt if any improvements will be seen. For price i was charged i was ripped off. More

Grateful! I really enjoyed getting another car cause the Accord was too low for me n my husband..Roger was very helpful in helping me decide to get the CRV in I really enjoyed getting another car cause the Accord was too low for me n my husband..Roger was very helpful in helping me decide to get the CRV in stead of HRV..THANK YOU ..I Love my new car..n lease! Now I can trade in 3 yrs n get another one! More

very enthusiastic Matt was very enthusiastic and anxious to make sure my issues were clearly understood and fixed the first time. Took time to fully explain the repairs Matt was very enthusiastic and anxious to make sure my issues were clearly understood and fixed the first time. Took time to fully explain the repairs that were made. Matt made sure I understood the repairs and walked out to my van to explain and demonstrate answers to my questions. More

Service Austin displays great customer service, he is the reason why I keep coming back!!! I only wish you took appointments for oil changes. But.he is a grea Austin displays great customer service, he is the reason why I keep coming back!!! I only wish you took appointments for oil changes. But.he is a great guy. More

Top Notch Sales Experience with Bryan Smith Seamless purchase of my new 2019 CRV. I have been a customer of Honda for around 18 years. Basney just does it right. Even if they are busy they ma Seamless purchase of my new 2019 CRV. I have been a customer of Honda for around 18 years. Basney just does it right. Even if they are busy they make time for you. Cleanest dealership in the area in my opinion all the way out to the service center. I will point out that it definitely helps to keep your credit in good standing as I was in and out of the finance area in less than a half hour. Ken had everything ready for me. More

Pleasant experience at the dealership. Had to take my car in for a recall. Once they were able to get the parts it took about an hour to repair. It did take a while to get this done because Had to take my car in for a recall. Once they were able to get the parts it took about an hour to repair. It did take a while to get this done because the parts were on back order for several weeks. That was not the dealer's fault. I've never had a bad experience with this dealer. This is my third vehicle that I've purchased from them. More

Quality vehicles, service, and price Have purchased six vehicles from Basney and every experience was the same. Honda’s are great cars, vans and SUV’s. We appreciate fair pricing and pers Have purchased six vehicles from Basney and every experience was the same. Honda’s are great cars, vans and SUV’s. We appreciate fair pricing and personalized service. The selection offers vehicles in every color and with whatever equipment package best fits your needs. More

Honda Service survey Basney team was great and done an excellent job. I liked the rule for service first come and first serve which helps me to get service done for my v Basney team was great and done an excellent job. I liked the rule for service first come and first serve which helps me to get service done for my vehicle whenever I want. More