Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basney Honda
Mishawaka, IN
2,750 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,750 reviews
August 27, 2019
Very painless! Went to see bob on recommendation of a family member. He was so easy to work with. Professional and direct, so he didn’t waste my valuable time! There Went to see bob on recommendation of a family member. He was so easy to work with. Professional and direct, so he didn’t waste my valuable time! There was to bouncing back and forth, fair in price. We are very satisfied with our experience and will be back again! Thanks Basney Honda and especially Bob! More
by C. H
Employees Worked With
August 27, 2019
Great experience My recent Honda Civic lease experience was the friendliest purchase ever. Brian Smith made the process so simple from taking my info over the phone to My recent Honda Civic lease experience was the friendliest purchase ever. Brian Smith made the process so simple from taking my info over the phone to finding the car I wanted right down to giving me the keys and explaining all the bells and whistles on my new car. Ken was very helpful also explaining and answering my lease questions and options. More
by carol
Verified CustomerAugust 26, 2019
16,000 oil change Service was great. Less than an hour. Service contract we bought is really paying off. Waiting area comfortable and rest rooms clean. Good job all a Service was great. Less than an hour. Service contract we bought is really paying off. Waiting area comfortable and rest rooms clean. Good job all around. More
by sjwoodywoo
Employees Worked With
Bryan Smith, Brad Pankow, Brian Lynn, Matt Mulstay
August 26, 2019
Fast and easy! My wife looked at the Odessa van on Wednesday and we drove one home on Thursday. The car was delivered in a great condition! All aspects of the buying My wife looked at the Odessa van on Wednesday and we drove one home on Thursday. The car was delivered in a great condition! All aspects of the buying experience, pricing, and people were great. My third new Honda from Basney and I'll be back ! More
by marfry53
August 26, 2019
Un happy with wait From start to finish, it took almost 3.25 hours to sign and purchase our vehicle. I understand that there are busy days but waiting this long to spe From start to finish, it took almost 3.25 hours to sign and purchase our vehicle. I understand that there are busy days but waiting this long to speak with a finance rep is out of the question. We live the vehicle but we’re pretty dissatisfied with the overall experience. More
by pjf5
August 26, 2019
Matt was very knowledgeable, professional, and courteous. Only dealt with service this visit. Not 100% satisfied with this particular Odyssey but corrections this visit was professionally addressed by Matt in Only dealt with service this visit. Not 100% satisfied with this particular Odyssey but corrections this visit was professionally addressed by Matt in service. We More
by Nancy M
Employees Worked With
Matt Mulstay
August 24, 2019
Great customer service To be honest, there was a whole bunch of issues that had me be at the dealership, essentially all day. But it didn’t stop them from giving their best To be honest, there was a whole bunch of issues that had me be at the dealership, essentially all day. But it didn’t stop them from giving their best efforts in helping me get a new car. More
by fajardo.jesrael96
August 24, 2019
Great, friendly service Austin is always helpful and very friendly. Service is always good quality, and the shuttle service allows me to go about my day while the service pe Austin is always helpful and very friendly. Service is always good quality, and the shuttle service allows me to go about my day while the service people finish up More
by GEYERCHRIS
Employees Worked With
August 24, 2019
Change oil Austin has done a great job. He welcomed me very well. I did envoy talking to him. He explained me what I will do to improve the quality of my car. Austin has done a great job. He welcomed me very well. I did envoy talking to him. He explained me what I will do to improve the quality of my car. More
by ATOGBE
Employees Worked With
August 24, 2019
Fast and no nonsense In at 8:30 am and out by 11:00 am, the salesman was efficient and helpful. Best experience buying a car I’ve ever had. In at 8:30 am and out by 11:00 am, the salesman was efficient and helpful. Best experience buying a car I’ve ever had. More
by Shellybear0514
