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Basil Ford

Cheektowaga, NY

4.7
609 Reviews
Call Dealership (716) 893-1000

1540 Walden Ave

Cheektowaga, NY

14225

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609 Reviews of Basil Ford

October 27, 2022

Great place. ..Helpful and nice staff. Looking for a good deals and great cars go see Ed. Tell him I sent u... More

by Quin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Oct 31, 2022 -

Basil Ford responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you!

October 26, 2022

The staff were very nice and greeting the people that were coming in plus asking them in what they can help them. More

by rosamonegro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Soucia
Report | Print
Oct 31, 2022 -

Basil Ford responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations!

October 26, 2022

Great sales rep im dealing with the greating when first intering may need to be step up a bit stand offish More

by Worldwide
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hahn
Report | Print
Oct 31, 2022 -

Basil Ford responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!

October 18, 2022

Excellent caring service, highly recommend the Basil Ford Dealership Team, will continue to use the Basil Ford Dealership for my auto care needs. More

by John25oldmill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Bachert, Mike Lis, Jess Basil, Cassie Soucia
Report | Print
Oct 19, 2022 -

Basil Ford responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you!

October 11, 2022

Great service and given in a friendly and professional way. I drive a long way to get service at Basil Ford because they have helped me keep my car in top running condition. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Oct 17, 2022 -

Basil Ford responded

Thank you so much for your positive comments, Dave! Please don't hesitate to reach out if there's anything additional we can do for you!

October 08, 2022

Fast and accurate service. I will be back with all my scheduled maintenance again. Thank you. More

by bcbarrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig , Jess Basil, Cassie Soucia
Report | Print
Oct 10, 2022 -

Basil Ford responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!

October 06, 2022

Always a great experience at Basil Ford! Fast friendly and i trust them with our families vehicles ! More

by vmiller657
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Report | Print
Oct 10, 2022 -

Basil Ford responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!

September 25, 2022

Kevim was a great aid in purchasing the vehicle that best fit me and my needs. He. Wasn't pushy, things were as he said when he said and he didn't promise anything he couldn't deliver. My kind of guy.. He's More

by jrex1920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McGill
Report | Print
Sep 26, 2022 -

Basil Ford responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you!

September 21, 2022

Fantastic job, everything taken care of, friendly and courteous associates. Been with Basil for many years and will continue More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela
Report | Print
Sep 26, 2022 -

Basil Ford responded

It is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it.

September 20, 2022

Salesman tried to severely undercut me on the price of my trade in. I don't think he was expecting a women to know what she was talking about. More

by GMC
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
McGill
Report | Print
Sep 20, 2022 -

Basil Ford responded

We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at basilcares@basilford.com to further discuss your visit.

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