Basil Ford

Great experience where everyone worked there hardest to accommodate my needs and help get me in my new car as soon as possible! accommodate my needs and help get me in my new car as soon as possible! More

Today I took my truck in for an oil change and tire rotation. They did a great job getting me in and out in a timely manner. They also ran a computer check to see why my check engine light was on. They rotation. They did a great job getting me in and out in a timely manner. They also ran a computer check to see why my check engine light was on. They realized it was a mistake read in the computer and cleared the code at no cost. Basil Ford is the best dealership in western NY hands down. More

Dealing with Frank,Vinny and Don in Finance was a pleasure and would recommend them to anyone. pleasure and would recommend them to anyone. More

I am always impressed with the courtesy and concern about my time.They are a great dealership . my time.They are a great dealership . More

I had a great buying experience starting online all the way through to working with Andrea, Vinny and Mike. This is my fourth F-150 I've purchased from them and each time was a pleasure! way through to working with Andrea, Vinny and Mike. This is my fourth F-150 I've purchased from them and each time was a pleasure! More

Mike Worthington and Don didn’t get last name we’re great walked us through everything to know about are new Explorer, and the extra program. Will be back again when this lease is done Thanks again Mike and walked us through everything to know about are new Explorer, and the extra program. Will be back again when this lease is done Thanks again Mike and Don for your help. The Vollmers More

Iam glad I came here the service was awesome thank you great employees Michael Cross was great great employees Michael Cross was great More

The customer service I received from Jeremy Burgess was outstanding. We have purchased 2 vehicles in 2022 from this dealership. outstanding. We have purchased 2 vehicles in 2022 from this dealership. More

I was searching for a new truck and I found a few at Basil and was contacted by Tammy and she helped me find one that was in my budget range and that I liked. I was then contacted by Nick who then got m Basil and was contacted by Tammy and she helped me find one that was in my budget range and that I liked. I was then contacted by Nick who then got me the price I wanted for my vehicle and the price I wanted for my new vehicle. It was very easy to speak to him and I had to wait for my vehicle to arrive until he surprised me with a phone call saying it was here. Then I met Mike who went over all the paperwork and that was easy. This place is now my go to for new vehicles. More

Working with Joe was a great experience! He knows his suv and what the right fit for his customers. Joe is very pleasant to conduct business with.?All of his co-worker are very nice people. He knows his suv and what the right fit for his customers. Joe is very pleasant to conduct business with.?All of his co-worker are very nice people. They go out of their way to help others customers that’s not there. Way to go Basil employees and get a great big shout out. Even the employees and service are very nice also and helpful. Everyone goes the extra mile, which is deeply appreciate it. It kind of make you feel like you are a part of their family. Even though you are just a customer. More