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Basil Ford

Cheektowaga, NY

4.7
608 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

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608 Reviews of Basil Ford

February 06, 2023

I always have the best experience when I am at this dealership. The service is top of the line if you ask me. My questions and concerns are always answered. My vehicle is always taken care of. I will n More

by rachb1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron , Jess Basil, Cassie Soucia
January 31, 2023

Great experience every time I get my car serviced at Basil Ford. Erin was courteous and professional and explained everything to me about my car. I will continue to go to Basil Ford for all my service n More

by kathleenbenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron, Jess Basil, Cassie Soucia
Feb 06, 2023 -

Basil Ford responded

Thank you for your review! We love having you!

January 30, 2023

Excellent customer services, listened to our wants/ needs.Go see Ed in Sales for assistance More

by Debbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ED HAHN, Jess Basil, Cassie Soucia
Feb 06, 2023 -

Basil Ford responded

Thank you for your review!

January 28, 2023

Great experience where everyone worked there hardest to accommodate my needs and help get me in my new car as soon as possible! More

by lgardne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Panaro
Jan 30, 2023 -

Basil Ford responded

Thank you for review, we appreciate you and your business!

January 24, 2023

Today I took my truck in for an oil change and tire rotation. They did a great job getting me in and out in a timely manner. They also ran a computer check to see why my check engine light was on. They More

by Michael.j.manning12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in Quick Lane, Jess Basil, Cassie Soucia
Jan 24, 2023 -

Basil Ford responded

Thank you for your review! It's always wonderful to hear about our customers great experiences with us!

January 20, 2023

Dealing with Frank,Vinny and Don in Finance was a pleasure and would recommend them to anyone. More

by R. Kent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank ,Vinny, Don
Jan 23, 2023 -

Basil Ford responded

Thank you for your review!

January 11, 2023

I am always impressed with the courtesy and concern about my time.They are a great dealership . More

by Wilton Caver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Jan 11, 2023 -

Wilton Caver responded

Great dealership.. I highly recommend them.

Jan 23, 2023 -

Basil Ford responded

Thank you for your review Wilton!

January 06, 2023

I had a great buying experience starting online all the way through to working with Andrea, Vinny and Mike. This is my fourth F-150 I've purchased from them and each time was a pleasure! More

by rchelus7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Zona, Mike McGill
Jan 23, 2023 -

Basil Ford responded

Thank you for your review!

January 02, 2023

Mike Worthington and Don didn’t get last name we’re great walked us through everything to know about are new Explorer, and the extra program. Will be back again when this lease is done Thanks again Mike and More

by Wendybud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Worthington and Don, did our close out paper work, Jess Basil, Cassie Soucia
Jan 23, 2023 -

Basil Ford responded

Thank you for your review!

December 31, 2022

Iam glad I came here the service was awesome thank you great employees Michael Cross was great More

by Keener951
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cross
Jan 01, 2023 -

Keener951 responded

Thank You Again Loving My Eco Sport

Jan 23, 2023 -

Basil Ford responded

Thank you for your review!

Jan 23, 2023 -

Keener951 responded

You Welcome

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