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Basil Ford

Cheektowaga, NY

4.7
615 Reviews
Call Dealership (716) 893-1000

1540 Walden Ave

Cheektowaga, NY

14225

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615 Reviews of Basil Ford

May 23, 2023

Service was excellent! I did not even need to leave my house. Basil Ford picked my car up, serviced it, kept me informed every minute and dropped it off when it was done. More

by kathleenbenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Jess Basil, Cassie Soucia
Report | Print
May 24, 2023 -

Basil Ford responded

Thank you for your review of our team! We strive to go the extra mile for our customers so that they feel secure in their vehicles. We look forward to being of service to you again in the future!

May 11, 2023

Excellent experience from A to Z thanks my salesperson Mike Worthingtn,made it sure my vehicle was better then described,He picked me up at the airport,very professional made me felt like in family,I defi More

by juve4ever73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Worthingtn, Jess Basil, Cassie Soucia
Report | Print
May 12, 2023 -

Basil Ford responded

Thank you so much for your review of our team, we're very happy to hear that they went above & beyond to welcome you into the Basil Family! We're very honored that you chose Basil Ford and we look forward to being of service to you again in the future!

May 20, 2023 -

juve4ever73 responded

In this market it’s very difficult to find a trust and reliable good dealership like Basil Ford especially with Mike Worthingtn when it comes to purchase a vehicle that’s why I saved Basil Ford with Mike Worthingtn my first family dealership in my vehicles needs.

May 09, 2023

Excellent service today! Andrew was very helpful. Nice waiting room and delivery option. Great dealership! More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kern
Report | Print
May 10, 2023 -

Basil Ford responded

Thank you for your review and kind comments about our team! Andrew does his best to make sure that all of his customers know what is going on with their vehicles and provide realistic expectations.

May 04, 2023

Excellent experience. There was no extreme pressure during the sale. The salesman was knowledgeable & able to answer all my questions. The sale was quick & painless a More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Rose, Jess Basil, Cassie Soucia
Report | Print
May 05, 2023 -

Basil Ford responded

Thank you for your review of our team! We strive to make the car-buying process simple and stress-free, and it's great to hear that we went above and beyond! We thank you for your recommendation, and look forward to being of service to you again!

April 30, 2023

Very courteous and very exceptional service I was very happy with what they performed I would recommend them to my friends More

by Jamesecoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny
Report | Print
May 01, 2023 -

Basil Ford responded

It’s great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 12, 2023

Ed Hahn& Mike Mcgill were very helpful and professional. Couldn't ask for a better experience. JOB WELL DONE! More

by Jjmgsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Hahn, Jess Basil, Cassie Soucia
Report | Print
Apr 13, 2023 -

Basil Ford responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!

April 12, 2023

The service is very personal and are willing to help u in anyway they can. Andrew is always willing to help More

by Bikingj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew and Mike Cross
Report | Print
Apr 13, 2023 -

Basil Ford responded

We are happy to hear that you had such a great experience with our service team, our goal is to make the servicing of your vehicle as simple as possible! We look forward to seeing you next time.

April 06, 2023

Great vehicle! Awesome on the highway! Limited 2018 Ford Taurus from Basil Ford in Buffalo NY have great deals and warranties More

by Clemseng34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Kerns Deserves a promotion!, Cassie Soucia
Report | Print
Apr 07, 2023 -

Basil Ford responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!

Apr 07, 2023 -

Basil Ford responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!

March 29, 2023

Great experience at Basil. Charlie was very helpful and made our deal in & out of dealership painless. More

by Aim428
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie
Report | Print
Mar 30, 2023 -

Basil Ford responded

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an incredible day!

March 18, 2023

I stopped into Walden Ave Basil’s srvc dept - no appt - for an oil chg. Was quoted a 90 min wait. Was done in under 30 min. Excellent service! More

by Kspunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Report | Print
Mar 20, 2023 -

Basil Ford responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

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