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Basil Ford

Cheektowaga, NY

4.7
608 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

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608 Reviews of Basil Ford

April 06, 2023

Great vehicle! Awesome on the highway! Limited 2018 Ford Taurus from Basil Ford in Buffalo NY have great deals and warranties More

by Clemseng34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Kerns Deserves a promotion!, Cassie Soucia
Apr 07, 2023 -

Basil Ford responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!

Apr 07, 2023 -

Basil Ford responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!

March 29, 2023

Great experience at Basil. Charlie was very helpful and made our deal in & out of dealership painless. More

by Aim428
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie
Mar 30, 2023 -

Basil Ford responded

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an incredible day!

March 18, 2023

I stopped into Walden Ave Basil’s srvc dept - no appt - for an oil chg. Was quoted a 90 min wait. Was done in under 30 min. Excellent service! More

by Kspunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Mar 20, 2023 -

Basil Ford responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

March 03, 2023

Great experience with sales people very helpful with explaining everything thing about the sale of the truck More

by Rugger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jeremy McLaughlin
Mar 06, 2023 -

Basil Ford responded

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon.

February 19, 2023

Very efficient. Short wait time. Immediate handling of services. Courteous staff and explained everything well More

by Silvie.sttringsli.tringali @gmail.com
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron from Service dept
Feb 20, 2023 -

Basil Ford responded

Thank you for your kind review!

February 13, 2023

Jeremy made buying a car easier than iv ever experienced. Would highly recommend if your in the market for a car! More

by Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Mclaughlin
Feb 13, 2023 -

Basil Ford responded

Thank you for your review! We strive for 100% satisfaction, and we are honored to have earned your business.

February 12, 2023

The best experience overall! The initial contact with Charlie was both informative and positive. The professional attitude and follow up weekly was the reason for my decision to More

by Sean.konert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Salamone , Jess Basil, Cassie Soucia
Feb 13, 2023 -

Basil Ford responded

Thank you for your review! We strive for 100% satisfaction, and we are honored to have earned your business.

February 09, 2023

Andrew was very professional and explained what was need to repair my vehicle. Vehicle was ready on time More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kern
Feb 10, 2023 -

Basil Ford responded

Thank you for your review, we appreciate you!

February 09, 2023

We had a very good experience so far with the exception of there's something wrong with their key drop, Went over and above by replacing all the locks. Hopefully the next freeze we have our doors will ope More

by Crash206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina,& service desk
Feb 10, 2023 -

Basil Ford responded

Thank you for your review, we appreciate you!

February 09, 2023

My 2021 F150 had a vibration problem. Jeremy explained what was needed and the time to complete repair. Professional service and a pleasant experience. More

by dave200
Recommend Dealer
Yes
Employees Worked With
Jeremy
Feb 10, 2023 -

Basil Ford responded

Thank you for your review, we appreciate you!

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